Operations & Customer Relations Officer

About the Role: We are seeking an Operations & Customer Relations Officer to manage client accounts and ensure smooth cross‑border logistics operations.

Responsibilities:

• Oversee day‑to‑day client operations.

• Coordinate with logistics teams to ensure timely deliveries.

• Resolve customer issues promptly and professionally.

• Maintain compliance with trade regulations.

• Prepare reports on operational performance.

Requirements

Qualifications:

• Background in logistics operations or customer service.

• Strong organizational and communication skills.

• Ability to handle cross‑functional coordination.

• Detail‑oriented with problem‑solving abilities.