Operations Director
Posted Updated
Description
Our client in the Quick Service Restaurant Industry is looking for an Operations Director to join their performance driven. If you meet the below requirements, do not hesitate to send your CV for consideration.
Duties and Responsibilities:
- Deliver World Class Operations and Unmatched Operating
Capability agenda across Franchises.
- Lead continued progress in all elements of People
Development, GES, ROCC, Operating Excellence and Sales & Profit Growth as
well as Innovation and Continuous Improvement.
- Ensure all restaurants operate with Brand Standards and
drive a ‘one-system’ mindset.
- Develop and foster relationships with all key stakeholders
in equity and franchise to fast track the Ops agenda
- Continue to build a strong culture across field operations
- Build operations capability in the business
- Provide Operations ‘know-how’ across the South Africa system
- Participate in RGM Annual Conference, Stewardships,
Field Visits, Business Reviews and other forums as required
- Drive continuous improvement in fixed and variable
restaurant and above store costs with an aim to continuously improve the
business model
Requirements
- Bachelor's degree in Business, Commerce, Engineering or
related field.
- MBA or Master's preferred.
- Minimum 10 years’ experience in senior Operations/Sales
Commercial position with direct accountability for sales, profit and people
management essential
- Experience with retail, service and/or multi-outlet
industry highly regarded.
- Must be able to demonstrate people development skills in
achievement of results
- Sound understanding and knowledge of service department
functions and ability to maximise same for Market.
- Previous experience with multi-national preferred