Operations Executive – Beauty & Wellness Retail

Oversee daily operations across 6 retail outlets and ensure SOP compliance

Support operations manager to resolve operational issues promptly

Track inventory, coordinate maintenance, and ensure service readiness

Support vendor procurement and supply chain coordination

Generate weekly/monthly operational reports for management

Ensure regulatory compliance and workplace safety standards

Support campaign setups, seasonal promotions, and service launches

Assist with digital marketing efforts:

Coordinate and support content creation for social media (e.g. videos, posts)

Monitor and manage customer comments, reviews, and DMs on platforms like Google, Instagram, Facebook, and Xiao Hong Shu

Perform ad-hoc duties and administrative support as assigned by management

Who We’re Looking For

• Diploma/Degree in Business Administration or a related field

• Minimum 2 years’ experience in operations or retail (beauty/wellness a plus)

• Experience or strong interest in digital marketing, content creation, or social media handling

• Proficient in both English and Chinese to liaise with internal teams, Chinese-speaking staff, and vendors

• Strong coordination, planning, and communication skills

• Proficient in MS Excel, Google Workspace, POS or CRM systems

• Able to work independently and manage multiple priorities

• Willing to travel across various outlet locations in Singapore