Operations Executive (E-commerce & Retail)
About the Company
As Intended is a Singapore-based womenswear fashion brand focused on creating thoughtful, functional pieces for the modern woman. Our designs combine comfort, movement, and versatility for everyday wear.
About the Role
We are looking for an Operations Executive to support and manage the day-to-day operations of the business.
This is a hands-on role in a small team, where you will be responsible for ensuring smooth execution across customer experience, order fulfilment, and inventory management. You will be expected to take ownership of your work, adapt to changing priorities, and step in where needed to support the business.
Key Responsibilities
Retail & Customer Service
Attend to showroom customers
Recommend products based on customer needs
Handle customer enquiries
Manage returns and exchanges (online and in-studio)
Ensure good housekeeping within showroom and inventory
Operations & Fulfilment
Pack and fulfil online orders
Coordinate courier pickups
Receive and organise inventory
Maintain stock accuracy
Conduct stock counts.
Ecommerce Management
Record and monitor daily sales
Create and update product listing
Manage Shopify and Online Marketplace Shop Listings
Maintain product information and inventory records.
General Operations Support
Support administrative and operational tasks where required
Requirements
Previous experience in retail sales or operations is preferred
Energetic and enthusiastic
Good interpersonal skills
Detail-oriented and careful with work
Responsible and able to work independently
Commitment Hours
44 hours/week
Able to commit on Weekends, based on store hours.
Why Join Us
Exposure to e-commerce, retail, and operations
Opportunity to learn across different areas of the business
Work closely with a small, dynamic team