Operations Executive
Summary
Coordinates cleaning staff schedules, conducts site inspections, and manages client communications for a Singapore-based facilities management SME.
Operations Executive
Company Overview
We are an established and fast-growing SME providing commercial and specialized cleaning solutions across a wide range of industries in Singapore. Our clients include commercial offices, healthcare facilities, and industrial premises. Join us to gain valuable operational experience in facilities management while working in a dynamic and supportive environment.
Salary
SGD 2,600 – SGD 3,400 (commensurate with qualifications and experience)
Working Hours
5.5-Day Work Week
Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Employee Benefits
Monthly transport allowance for site visits and operational duties
Structured on-the-job training and mentorship
Career growth opportunities within a growing SME
Supportive and collaborative working environment
Key Responsibilities
Operations & Team Management
Coordinate and deploy cleaning staff across various client sites.
Prepare work schedules, monitor attendance, and manage roster changes.
Assist with onboarding and training of new cleaning staff on work procedures and safety practices.
Site Operations
Conduct regular site inspections to ensure service quality meets company and client expectations.
Provide operational support and assist with site coverage when required due to manpower shortages or urgent operational needs.
Ensure cleaning equipment and supplies are properly maintained at assigned sites.
Client Coordination
Liaise with clients on operational matters and respond promptly to service-related enquiries.
Coordinate schedule changes and operational requirements with clients and internal teams.
Build and maintain positive client relationships through effective communication and service delivery.
Administrative Support
Verify attendance records, overtime claims, and timesheets for payroll processing.
Maintain operational records, inventory reports, and other administrative documentation.
Prepare basic operational and incident reports as required.
Requirements
Basic computer skills (Microsoft Excel, email, and mobile applications).
Good communication and interpersonal skills.
Able to work independently as well as in a team.
Responsible, proactive, and willing to work in a fast-paced operational environment.
Willing to travel to different client sites when required.