Operations Executive
Summary
Coordinates daily logistics operations, schedules drivers, tracks vehicle GPS, and resolves client/driver issues in a Singapore-based engineering firm.
Job Description
- Arrange and schedule daily jobs to operators/drivers
- Ensure daily order and Daily Records File are duly recorded and updated
- Generate relevant operational documentation i.e. LM.
- Follow up closely the job status with suppliers / drivers / customers even during non-working hours
- Monitor and manage vehicle GPS tracking system
- Handle client’s complaints/disputes in a professional and personalized manner
- Handle drivers’ complaints and assist them to settle the work-related issues
- To orientate new Operators (i.e. recording of time-sheets, work orders, repair contacts etc.)
- Assess driver performance and complete Performance Appraisal form
- Coordinate for prime mover and cranes maintenance, vehicle inspection and servicing
- Compute drivers’ commission
- Look for supplier cranes for support when our cranes are fully booked
- Keep track the stock of drivers log book, DO and time sheet
- Assist driver for reimbursement expenses, if any
- Any other duties as assigned by the Management
Job Requirements
- Minimum 1 year relevant working experience
- Pleasant personality and attention to details
- Good customer service oriented
- Good team player