Operations & HR Manager (Maternity Cover)

Second Nature | Tel Aviv

We're looking for an HR & Operations Manager to step in for a maternity cover and own the full employee experience and operational heartbeat of our team. At Second Nature, we build conversational AI that transforms corporate training- our platform uses advanced speech processing and generative AI to create immersive, role-play-based learning for sales, customer service, and support teams at leading global organizations. This is a hands-on role where you'll touch every part of the employee lifecycle, from the moment someone accepts an offer to their last day, and everything in between- onboarding, payroll coordination, office management, employee celebrations, and the systems that keep it all running smoothly.

What You'll Do

Employee Lifecycle & HR Operations

• Own employee files, documentation, and HR record-keeping from hire to exit
• Administer HR systems and ensure data accuracy across platforms
• Coordinate with external payroll vendors and manage monthly payroll upload processes
• Manage preboarding: employee files, workspace setup, system access, welcome gifts, payroll updates, and required forms.
• Conduct onboarding: welcome new hires, give office tours, explain benefits and HR processes, and set up office and communication access.
• Manage offboarding: handle Jira setup, conduct exit interviews and extract actionable insights, support managers through the transition

Office & Vendor Management

• Handle day-to-day office operations: supplies, equipment, vendor relationships, and facilities coordination
• Manage corporate credit cards and expense tracking via Mesh
• Coordinate with external vendors for payroll, benefits, and office services

Employee Experience & Culture

• Own the employee experience: order pizzas, plan and order happy hours, arrange holiday gifts, organize birthday celebrations
• Plan and execute company events within the welfare budget
• Manage employee benefits and perks programs
• Accompany employees through lifecycle moments- birthdays, work anniversaries, births, weddings

HR Support & Compliance

• Support managers on employment law questions and HR policy matters
• Manage employment contracts and HR documentation
• Produce HR reports and maintain compliance with Israeli employment law

What You Bring

Must-haves:

• 3+ years of hands-on experience in HR and/or operations roles
• Deep familiarity with HR operations and the full employee lifecycle- onboarding, offboarding, employee files, documentation
• Experience managing HR systems
• Proven ability to coordinate payroll processes with external vendors
• Office management experience: vendor coordination, supplies, facilities, and day-to-day operations
• Track record of managing employee experience programs- events, perks, celebrations, culture initiatives
• Comfort working with workplace tools like Slack, Jira, and expense management systems
• Knowledge of Israeli employment law and HR compliance
• Fluency in Hebrew and English (written and spoken)
• A detail-oriented, proactive approach with strong organizational skills
• Warmth and care- you genuinely enjoy making people feel welcomed and supported

Nice-to-haves:

• Experience in a tech or startup environment
• Familiarity with budget management for welfare or benefits programs
• Comfort managing multiple projects and priorities simultaneously

What We Offer

• A defined-term role (maternity cover), with the potential for a full-time extension based on company needs.
• The chance to shape the employee experience for a team building cutting-edge AI technology
• A collaborative, warm team culture where your work directly affects how people feel at work every day
• Exposure to the full scope of HR and operations in a fast-growing tech company

*Second Nature is an equal opportunity employer. We welcome candidates of all backgrounds and are committed to building an inclusive team.*