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Marketing and AI Project Manager

Summary

Manages cross-functional projects and implements AI-powered workflows to streamline operations for a growth marketing agency serving consumer brands.

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client is a growth marketing agency that helps ambitious consumer brands scale through performance marketing, paid media, creative strategy, lifecycle marketing, SEO/AEO, analytics, and affiliate marketing. By combining strategic thinking, execution excellence, and data-driven decision-making, the agency delivers measurable business outcomes while continuously improving internal operations through AI-powered workflows and automation.

Role Overview

The Marketing and AI Project Manager will be responsible for leading cross-functional operational initiatives, improving internal workflows, and implementing AI-powered systems that enhance organizational efficiency. The Marketing and AI Project Manager will partner with leadership, marketing, operations, and technical teams to manage projects, optimize processes, implement automation, and ensure strategic initiatives move from planning to execution. This role is ideal for someone who thrives in fast-paced environments, enjoys solving operational challenges, and is passionate about leveraging AI and technology to build scalable systems.

Location

Fully Remote | 9:00 AM - 6:00 PM EST (Includes 1-hour break)

Key Responsibilities

Operations & Project Management

  • Lead cross-functional operational projects across the organization.

  • Coordinate project timelines, priorities, owners, and deliverables.

  • Track project progress, identify blockers, and proactively resolve issues.

  • Hold teams accountable for deadlines, milestones, and project commitments.

  • Maintain visibility into strategic initiatives through documentation and reporting.

Workflow Optimization & Process Improvement

  • Analyze existing workflows to identify inefficiencies and opportunities for improvement.

  • Partner with marketing and operational leaders to streamline business processes.

  • Develop and maintain SOPs, documentation, and scalable operational procedures.

  • Improve internal systems that support organizational growth.

  • Introduce structure while maintaining operational agility.

AI Implementation & Automation

  • Support the implementation of AI-powered workflows across the organization.

  • Identify opportunities where AI and automation improve productivity, reporting, and execution.

  • Collaborate with technical teams to translate business requirements into AI-enabled solutions.

  • Implement automations, dashboards, reporting systems, and operational tools.

  • Stay informed on emerging AI technologies and recommend innovative solutions.

Project Management Systems & Reporting

  • Own and optimize ClickUp as the team's primary project management platform, building and maintaining workflows, templates, dashboards, automations, and reporting to improve visibility, accountability, and operational efficiency.

  • Improve project planning, prioritization, assignment, and tracking processes.

  • Build operational reporting dashboards and performance metrics.

  • Ensure project information remains accurate and teams follow established workflows.

Cross-Functional Collaboration

  • Coordinate daily execution across designers, copywriters, video editors, paid media specialists, developers, and account managers, ensuring projects move efficiently from intake through final delivery.

  • Improve communication, coordination, and execution across departments.

  • Translate business challenges into actionable operational solutions.

  • Align teams around organizational priorities and strategic initiatives.

Qualifications

Experience

  • 4–8 years of experience in operations, consulting, project management, agency operations, or a related field.

  • Experience leading cross-functional projects and operational initiatives.

  • Experience improving business processes and organizational workflows.

  • Experience working in fast-paced environments with multiple priorities.

  • 3+ years of experience in a marketing, creative, digital, or performance marketing agency is strongly preferred, with a proven track record managing client delivery, creative operations, or cross-functional marketing projects.

Skills

  • Strong hands-on experience with ClickUp is highly preferred, including workflow creation, dashboard management, templates, automations, reporting, and cross-functional project coordination. Experience with other project management platforms is a plus.

  • Experience implementing workflows, automation, dashboards, and operational systems.

  • Strong analytical, problem-solving, and organizational abilities.

  • Ability to collaborate effectively with technical teams and developers.

  • Excellent written and verbal communication skills.

  • Ability to organize complex information and communicate clearly with stakeholders at all levels.

  • Strong ownership mentality with exceptional follow-through.

  • Experience using ClickUp, Asana, , ChatGPT, Claude, Gemini, and other AI-powered productivity and automation tools.

What Success Looks Like

  • Cross-functional projects are consistently delivered on time with clear ownership and accountability.

  • Operational workflows become more efficient, organized, and scalable.

  • AI-powered tools and automations successfully reduce manual work and improve productivity.

  • Teams have greater visibility into priorities, deadlines, and project progress.

  • Project management systems are optimized and consistently adopted across the organization.

  • Operational processes are documented, repeatable, and continuously improved.

  • Leadership receives accurate reporting and operational insights that support strategic decision-making.

Opportunity

This is an exciting opportunity to help shape the future of a modern, AI-enabled growth marketing agency. As the Marketing and AI Project Manager, you'll build scalable systems, optimize cross-functional operations, and implement AI-powered workflows that improve how teams collaborate and execute. You'll work across marketing, operations, and technology while making a lasting impact on the organization's growth and operational excellence.

Application Process:

To be considered for this role these steps need to be followed:

  • Fill in the application form

  • Record a video showcasing your skill sets

What this application asks

ashby

Full Name:, Email:, Resume:, What country will you be working from?

  • Phone Number:
  • What is your level of English proficiency? choose one
  • What's your expected monthly compensation in USD for a 40h/week (full-time) role?
  • What's your expected monthly compensation in USD for a 20h/week (part-time) role? optional
  • Are you available to work 9 AM - 5 PM EST? yes / no
  • Do you have any friends, family members, or personal connections currently working at Scale Army or involved in any of our projects? yes / no
  • Were you referred by a current Scale Army contractor? If yes, please add their full name. written answer · optional
  • How many years of professional experience do you have in operations, project management, consulting, or agency operations? choose one
  • Tell us about a cross-functional operational project you led. How did you coordinate stakeholders, manage priorities, and ensure the project was successfully delivered? written answer
  • Describe a workflow, operational process, or system that you improved. What challenges did you identify, what changes did you implement, and what measurable impact did those improvements have? written answer
  • This role requires balancing multiple strategic initiatives while introducing new systems and AI-powered workflows. Tell us about a time you managed competing priorities, overcame operational challenges, and successfully drove organizational change. written answer
  • Which of the following tools and platforms have you used professionally? choose any
  • How do you use AI in your work? written answer
  • Did you submit your video using the same email you are entering in this application form? yes / no
  • I’d like to stay in touch! Please send me job opportunities, updates, and relevant news from Scale Army Careers. I can unsubscribe anytime. choose any
  • Are you comfortable with us using your video for marketing purposes (ex: social, web, email, etc.) to help more hiring managers see your application? yes / no

See also