Operations Manager

Open 25d

Key Responsibilities

1. People & Team Management

• Support recruitment, scheduling, and manpower deployment across all 8 outlets to ensure smooth daily operations

• Monitor staff performance and provide basic feedback and follow-up

• Coordinate on staff issues, attendance, and general HR administrative matters

• Assist with onboarding and training of new staff to maintain consistent service and operational standards

2. Procurement, Inventory & Supply Chain Management

• Coordinate procurement of supplies and consumables across all 8 outlets, managing cost and stock levels

• Liaise with suppliers, compare quotations, and maintain supplier relationships

• Oversee stock-take across outlets to prevent overstocking or shortages

• Follow up on logistics and delivery arrangements to ensure timely replenishment

3. Overall Operations Coordination (Supporting the Director)

• Conduct regular site visits across the 8 outlets and report on operational status to the Director

• Assist in resolving day-to-day operational issues (equipment, hygiene, customer feedback, etc.)

• Support basic compliance follow-up (e.g. licensing, SFA hygiene requirements)

• Carry out other operational tasks as assigned by the Director

Requirements

• Education: Diploma or Bachelor's degree in Business, Management, Hospitality/F&B Management, or a related field

• Experience: Open to both fresh graduates and candidates with relevant work experience in F&B, retail, or service industries

• Language: Good command of Mandarin and English

See also