Operations Manager (Cleaning Service Industry)

Open 61d posting dated 2 weeks ago

Job Description:

Oversee and manage daily cleaning operations across multiple sites.
Plan manpower, equipment, and work schedules to ensure smooth operations.
Ensure cleaning works are carried out according to agreed standards, timelines, and budgets.
Conduct and approve Risk Assessments and ensure safety requirements are followed at all sites.
Act as the main contact person for key clients and handle any issues or escalations.
Attend client meetings to understand requirements and ensure service expectations are met.
Supervise and guide Assistant Ops Managers, Supervisors, and cleaning teams.
Provide training to improve team skills and service quality.
Monitor operational performance, attendance, and service quality.
Support new site mobilisation and improvement of work processes.
Prepare operational reports and ensure proper documentation is maintained.
Perform other operational or administrative duties when required.

Requirements:

Candidate must possess at least Secondary School/GCE ‘N’ or ‘O’ Level/Professional Certificate/Nitec with at least 6 year(s) of working experience in the cleaning service industry preferred.
Strong industry knowledge on commercial cleaning and disinfection.
Prior experience in Risk Assessment.
Self-motivated and able to manage multiple complex tasks in a fast-paced environment.
A good team player and able to work independently.
Excellent leadership skills with good initiative; able to analyse and think flexibly.
Supervisory skills to manage cleaners
Good interpersonal and communication skills are essential.
Possess a class 3 driving license.
Computer literacy – Email, Microsoft Excel, Zetta Solution System.

Other Information:

We regret to inform that only shortlisted candidates will be notified. Thank you.

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