OPERATIONS MANAGER, COMPUTER
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Core Responsibilities
- System Monitoring: Track uptime, network performance, and capacity planning to prevent unplanned outages.
- Team Leadership: Supervise system administrators, network engineers, and IT help desk staff.
- Security & Compliance: Enforce data protection policies, firewalls, and disaster recovery plans.
- Vendor Management: Coordinate third-party software and hardware contracts, managing SLAs and budgets. [1, 2, 3, 4]