Operations Manager

The Operations Manager is responsible for oversight of the day-to-date operations of the dental offices under their supervision and ensuring that the clinic is served by capable, trained and self-motivated team members and doctors, who understand and buy into the company’s purpose and mission, as demonstrated by their actions. Responsible for profit & loss and overall success of the practices in the local market.

This position works 8am-5pm, M-F. Pediatric Management experience required.

• Directs and supervises Practice Managers and employees engaged in center operations.
• Builds relationships of trust between the doctor(s), staff and the company and advocates for the needs of the doctor(s), staff and the company.
• Assists in planning and preparing work schedules and assigns employees to specific duties.
• Assists in hiring, training, and evaluating Practice Managers in consultation with Human Resources.
• Provides performance management, including employment separations in consultations with Human Resources.
• Assists in developing and maintaining new policies, procedures and training programs for the center.
• Prepares and reviews operational reports and schedules to ensure accuracy and efficiency.
• Recommends cost saving methods to improve efficiency of center.
• Provides sales and marketing support by conducting various events to present information and education on specialty services to customers and community.
• Supports Lead Doctors to identify and resolve problems with service to customers.
• Participates in work of subordinates to facilitate productivity and customer service or overcome difficult aspects of work.
• Ensures compliance with applicable government laws, rules, regulations, and Company policies and procedures
• Assists with annual forecasting and strategic planning for centers in the region.
• Performs other duties as assigned.

We take care of our valued employees by offering:

• Paid Time Off
• Paid Holidays
• Medical, Dental and Vision benefits
• Health Savings Account, Flex Spending
• 401K
• Short and Long Term Disability Insurance
• Life Insurance
• Opportunities for Community Giving Back

Education/Experience:

• Bachelor’s degree is preferred, but not required.
• Minimum of 3 years of experience in dental or related fields
• Minimum of 2-3 years of management experience.

Specific Skills:

• Effective communication and interaction with all levels of employees and customers.
• Establish and maintain working relationship with all levels of colleagues.
• Leadership capabilities.
• Analytical skills.
• Basic understanding of financial statements and key metrics surrounding the dental field.