Operations Manager

We are seeking an experienced and dynamic Team Leader to join our Direct Support Provider organization. This role offers an exciting opportunity to lead a dedicated team of Direct Support Professionals, ensuring the delivery of high-quality client care and operational excellence. If you have a strong background in DODD supervision and a passion for team development, we invite you to apply and contribute to our mission of improving outcomes.

Key Responsibilities:

- Supervise and coordinate daily activities of DSP staff to ensure efficient and effective patient care delivery

- Provide leadership, mentorship, and support to team members to foster a collaborative and positive work environment

- Monitor and evaluate team performance, providing feedback and implementing improvement strategies

- Ensure compliance with healthcare regulations, policies, and standards

- Collaborate with other departments to optimize workflow and resource allocation

- Assist in training and onboarding new staff members

- Address patient and staff concerns promptly and professionally

- Maintain accurate documentation and reporting related to team activities and patient care

Skills and Qualifications:

- Proven experience in DSP supervision or team leadership

- Strong understanding of healthcare practices, regulations, and compliance standards

- Excellent communication and interpersonal skills

- Ability to motivate and lead a diverse team effectively

- Strong organizational and problem-solving abilities

- Ability to work under pressure and handle multiple priorities

- Relevant healthcare certification or degree preferred

Join the Karing Hands Team and be part of a supportive culture that values growth, innovation, and excellence in healthcare. We offer opportunities for professional development and a rewarding environment dedicated to making a difference in clients lives.