Operations Manager - Dallas, TX

Mission of the Role (What you will be doing)

To lead and oversee all aspects of plant operations, with direct responsibility for the performance, coordination, and continuous improvement of the Production and Maintenance Departments. This role ensures the efficient, cost-effective, and timely manufacturing of high-quality products in a safe and secure facility. The Operations Manager drives operational excellence, fosters a culture of accountability and safety, and safeguards the integrity of sensitive business information while supporting the company’s strategic objectives.

Key Duties & Accountabilities (Primary responsibilities & quantifiable measurements)
• Oversee all production and maintenance operations to ensure timely, efficient, high-quality, and safe output.
• Supervise the production of products and the maintenance of plant machinery and equipment.
• Ensure compliance with workplace safety regulations, environmental standards, and fair employment practices.
• Manage the maintenance, safety, environmental compliance, and overall condition of buildings, equipment, and physical grounds.
• Hire, train, mentor, and evaluate staff; take corrective action when necessary in alignment with company policy and in coordination with HR.
• Communicate clear performance expectations to staff and promote accountability, productivity, and engagement.
• Serve as Safety Manager by conducting accident investigations and leading the safety team.
• Collaborate with the Quality Manager to resolve customer complaints and implement process improvements to prevent recurrence.
• Provide emergency response support during off-hours as needed, including equipment repair and damage control.

Essential Functions (Essential/secondary functions that support the primary responsibilities)

- Prepare reports that summarize and forecast production and maintenance activities and performance metrics.
- Advise leadership on operational adjustments based on changing conditions, machine availability, and workforce capacity.
- Assist the GM in preparing and delivering departmental updates for management meetings.
- Support special projects or initiatives as assigned by the GM, providing timely and accurate information or analysis.