Operations Manager
Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
DH Pace Company, Inc. is looking for an Operations Manager to join our team in our Tucson, AZ location! We sell, service, and install every type of door you can imagine! Our managers are skilled at scheduling, dispatching, project management, and managing labor costs. If you are a strong leader, please apply today!
Job Responsibilities:
- Manage day-to-day operations in a fast paced environment
- Effectively control labor and material costs and ensure service levels meet customer expectations
- Ensure that projects are completed timely, below budget, and to the satisfaction of the customer
- Review monthly financial/operational reports and work with front-line managers to develop action plans to improve
- Assist with employee/job scheduling and assist with technical and mechanical troubleshooting
- Improve individual performance of the field force you manage through regular coaching of managers and yearly performance reviews
- Assist with hiring, training, and developing employees
- Effectively communicate with customers, ensuring the highest quality service has been provided
- Effectively develop and lead monthly safety meetings, department meetings and P&L reviews
- Other responsibilities as assigned
Job Qualifications:
- Must have a passion to drive revenue and customer service levels with a high sense of urgency
- Bachelor’s degree and 5+ years managerial experience, or an equivalent combination of education and experience may be considered
- Must have a valid driver’s license and a good driving record
- Must have excellent communication skills – responsible for communicating with internal and external customers to ensure satisfaction levels
- Possess an ability for technical applications and mechanical systems
What We Offer
- Comprehensive medical, dental, and vision coverage — available your first full month
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.
As published by greenhouse · 41 questions · 10 written answers
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (18)
- Preferred First Name optional
- Address:
- LinkedIn Profile optional
- If you were referred, by who? If you were not referred, enter N/A.
- If yes, how many and what were the nature of the violations? If no, enter N/A
- If yes, provide dates of employment, location, manager, and role. If no, enter N/A
- Current/Most recent Employer:
- Start Date of current/most recent employer:
- End Date of current/most recent employer: If applicable. If currently employed, enter N/A
- Your Job Title:
- If currently employed, reason for seeking new opportunity? If no longer employed, what was your reason for leaving?
- Second most recent employer:
- Start date of second most recent employer:
- End date of second most recent employer:
- Job title at second most recent employer:
- What was your reason for leaving your second most recent employer?
- What are your compensation expectations for this role?
- I certify that the facts in this application are true and complete to the best of my knowledge and understand that if employed, falsified statements on this application shall be grounds for dismissal. I understand that just as I am free to resign at any time, the Employer reserves the right to terminate my employment at any time, with or without cause and without prior notice. I understand that no representative of the Employer has the authority to make any assurances to the contrary. Applicant's Electronic Signature:
Pick from a list (13)
- How did you hear about this opportunity?
- If you were referred, please identify how you know your referral source. If you were not referred, select not applicable.
- Are you 18 years of age or older? You must be at least 18 years of age or older to work for this employer.
- Are you legally eligible for employment in the US?
- Do you now, or will you in the future, require immigration sponsorship for work authorization (e.g., H-1B)?
- Do you have at least a High School Diploma or equivalent (i.e. GED)?
- Identify the highest level of education you have completed beyond a High School Diploma or equivalent, if applicable:
- Do you currently hold a valid driver's license?
- Have you had any driving violations/tickets within the last three years?
- Have you ever been employed with DH Pace before?
- Were you discharged or asked to resign?
- Were you discharged or asked to resign from your second most recent employer?
- Would you like to opt in to text messaging?
Written answers (10)
- What are/were your job responsibilities?
- Have you worked for a Service Provider industry-based business, such as plumbing, HVAC or any other building products and materials business with sales, installation, and a fixing/repairing service arm, if you have, what industry/products?
- Have you ever worked as a GM, Operations Manager, or Senior Project Manager for a commercial manual, automatic door and/or door hardware company?
- If you have commercial manual, automatic door and/or door hardware industry experience, was the experience with a Manufacturer or a Distributor?
- What experience do you have with budgets, managing expenses, profit and loss statements and/or managing projects?
- What, if any, dollar amount of annual revenue have you personally been responsible for managing?
- How many managers/supervisors have you directly managed?
- How many non-management individual contributors have you directly managed?
- During the first 6 months of employment will train in Phoenix up to seven (7) times; ranging from 1-day to 5-days per trip with approximately 1-month’s total time in Phoenix during first six-months. Will you be available and willing to do this?
- If you don’t live near Tucson, AZ, are you willing to relocate to Tucson, AZ for the right opportunity?