Operations Manager - Distribution Center - Bilingual
MJ Holding Company, LLC is the largest distributor of sports trading cards and trading card games like Magic: The Gathering and Pokémon—and we’re growing fast. Our success comes from passionate people who love what they do. At MJH, you’ll find a team that’s enthusiastic about the products we distribute, proud of the culture we’ve built, and committed to our success. If you’re driven and excited about the world of trading cards, we want you on our team!
Lead People. Drive Performance. Shape the Future of Operations.
We are seeking a high-impact Operations Manager to lead first-shift operations within a high-volume retail and E-Commerce distribution center. This strategic leadership role oversees end-to-end warehouse operations, including receiving, inventory management, fulfillment, shipping, quality, and returns, while building a culture of accountability, engagement, and continuous improvement. The successful candidate will lead through influence, develop high-performing leaders, and drive operational excellence through data-driven decision-making and disciplined execution.
Key Responsibilities
- Lead and develop a team of department managers and front-line operations teams.
- Drive performance across safety, productivity, inventory accuracy, quality, and service metrics.
- Build a culture focused on accountability, collaboration, employee engagement, and operational excellence.
- Partner cross-functionally with Planning, IT, Field Operations, Human Resources, and staffing partners to achieve business objectives.
- Lead continuous improvement initiatives that optimize productivity, reduce costs, and enhance customer service.
- Translate strategic priorities into operational execution and measurable business results.
Leadership Qualities We're Looking For
- Proven people leader who develops talent, builds succession pipelines, and inspires high-performing teams
- Strategic thinker who balances day-to-day execution with long-term operational objectives
- Change agent who effectively leads organizations through growth, transformation, and process improvements
- Results-driven decision maker who leverages data and analytics to drive performance and accountability
- Collaborative partner who builds strong relationships across departments and influences outcomes
- Customer-focused leader who understands the impact of operational excellence on the customer experience
- Executive presence with strong communication skills and the ability to engage teams at all levels of the organization
- Resilient problem solver who thrives in a fast-paced environment and navigates challenges with confidence and urgency