Operations Manager

Company Overview: We have built our company one person at a time. We understand that our team members are the key to our success. Our superior results begin by hiring and training good people and continue by supporting and retaining them. We build cohesive teams and promote opportunities for growth, development and leadership.

Summary: The Operations Manager is directly responsible for operations of the Front Office and Housekeeping departments and offers additional support and operational coordination with other departments / functions: Engineering, Accounting, Sales, Valet, Security and outsourced Food & Beverage. This position will assure attentive, friendly, courteous and efficient service is delivered to external and internal customers, strive to exceed hotel budgeted profits through revenue initiatives and effective cost management, and manage customer experience, quality and compliance with corporate/brand policies and procedures while meeting/exceeding departmental financial goals.

Essential Duties and Responsibilities include the following. Other duties may be assigned by a supervisor as needed.