Operations Manager

You are:

A kind, communicative, social justice leader that seeks an operations position, with a strong belief that you will prepare students to thrive in college, career and life. You want to support students in order to create a more just and equitable world. You have a growth mindset, want to develop the perspective, agency, and urgency to make a positive impact in the world around you, and take actions that promote justice and equity in your community.

ABOUT THE POSITION

You will:

Effectively support our Operations team in service of the E.L. Haynes mission to prepare students of every race, socioeconomic status, home language, and ability to thrive in college, career, and life. This 12-month, full-time role reports to the Chief Operating Officer, and works closely with the other Operations Managers and the School Leadership Teams. The Operations Manager supervises a team of operations professionals.

Management

• Build and maintain a sustainable and equitable team through guiding, empowering, and coaching the Operations Coordinator, Receptionist, Facilities Manager, Food Service Coordinator, and Security Guards;
• Ensure front office systems are well designed and run smoothly, e.g. attendance procedures, enrollment documentation, student file maintenance, etc.; and
• Serve as the Operations Team Lead in one or more content areas (food service, emergency management, enrollment, event management, etc).

Student, Staff, and Parent Communications

• Support front office staff to effectively communicate critical information to parents;
• Address parent concerns and refer items as appropriate;
• Support the Principal, Assistant Principals, and Middle School leadership team as needed; and
• Create and maintain a safe and supportive physical environment for students and teachers.

Policies and Procedures

• Implement operational policies and procedures for mission-critical functions such as attendance collection, student record keeping, emergency planning, technology support, building support, and financial processing.

School Based Support

• Support and facilitate all daily activities with the school principal including supplies needed, testing support, and daily schedules;
• Participate in all school based event planning to advise on logistics;
• Ensure event alignment with Local Education Agency (LEA)-wide calendars; and
• Attend events in order to support ongoing logistics.