Operations Manager - F&B
Role Overview
Our client is looking for a results-driven Operations Manager - F&B to oversee operational performance across its F&B business in Riyadh.
This role will focus on ensuring smooth outlet operations, developing high-performing teams, controlling costs, maintaining service and food quality standards, and supporting the company's growth plans.
What You'll Be Responsible For
Take ownership of the day-to-day operations of F&B outlets
Ensure outlets consistently achieve operational, financial, and service targets
Track sales, profitability, labor costs, food costs, and operational KPIs
Lead outlet managers, supervisors, and frontline teams
Establish effective staffing, scheduling, training, and performance management practices
Monitor purchasing, stock levels, inventory movement, and wastage
Maintain high standards of food quality, hygiene, safety, and customer service
Identify gaps in outlet performance and implement corrective action plans
Partner with Finance, HR, Procurement, Marketing, and other departments to improve operations
Ensure compliance with Saudi food safety, labor, and operational regulations
Support the launch of new outlets and contribute to expansion initiatives
Develop SOPs and improve operational processes where required
Prepare regular reports covering operational performance, challenges, and improvement initiatives
What We're Looking For
Bachelor's degree in Hospitality, Business Administration, F&B Management, or a related discipline
7+ years of relevant F&B experience, with a minimum of 3 years in a managerial capacity
Experience overseeing multiple F&B outlets or large-scale restaurant operations
Strong understanding of P&L, budgeting, food and labor cost control, and inventory management
Demonstrated experience managing and developing F&B teams
Strong operational planning and execution skills
Excellent communication, leadership, and stakeholder management abilities
Strong problem-solving and decision-making skills
Familiarity with the Saudi F&B market and regulatory environment
Fluency in English; Arabic language skills are a plus
Previous experience in Saudi Arabia or the wider GCC is preferred
Core Competencies
F&B Operations | Multi-Unit Operations | P&L | Cost Management | Team Leadership | Inventory & Procurement | SOPs | Customer Experience | Food Safety | Operational KPIs | Outlet Expansion