Operations Manager – Global Delivery & Financial Operations | Onsite, Noida | Open to India-based candidates only
Operations Manager – Global Delivery & Financial Operations | Onsite, Noida | Open to India-based candidates only
Position type: Full-time employee
Location: Onsite - Noida, India
About the Role
We are looking for an Operations Manager who can bring structure, discipline, and visibility to a complex global delivery environment. This role is responsible for ensuring that our operations run with accuracy, predictability, and strong financial control—across revenue, cost, vendor management, and reporting.
You will serve as the central point of accountability for operational performance, partnering closely with senior leaders across Delivery, Finance, Sales, RevOps, and PMO. This is a hands-on leadership role that blends financial ownership, process rigor, and team leadership.
If you enjoy building clarity in fast-moving environments, driving operational excellence, and leading teams to deliver consistently high standards, this role offers strong impact and growth.
What You’ll Do
Own Financial & Revenue Operations
Manage global delivery financials including revenue, cost, margin, utilization, AR, and AP
Ensure accurate revenue recognition, invoicing, reconciliation, and financial close
Partner with Finance and PMO to track revenue movement and enforce financial discipline
Drive on-time vendor payments and maintain strong financial hygiene across operations
Lead Vendor & Contract Management
Oversee end-to-end vendor lifecycle including onboarding, contracts, and governance
Ensure compliance across MSAs, SOWs, and commercial terms
Track vendor costs, optimize pricing, and improve vendor performance and experience
Drive Reporting, Insights & Operating Cadence
Own operational and financial reporting, dashboards, and KPIs
Publish weekly, monthly, and quarterly insights for leadership
Establish operating rhythms to track performance, risks, and efficiency
Translate data into actionable insights for business leaders
Improve Processes & Operational Efficiency
Identify and implement process improvements to reduce effort, cost, and cycle time
Standardize workflows, ensure SOP adherence, and maintain audit readiness
Lead automation and system improvement initiatives to modernize operations
Own Performance Management & Governance
Drive OKR tracking, reporting, and completion across the organization
Monitor performance trends and implement corrective actions
Track efficiency gains and cost savings tied to operational initiatives
Lead & Develop the Team
Manage and mentor a 7–10 member multi-functional operations team
Build a high-ownership, high-accountability culture
Provide coaching, define clear roles and success metrics, and support career growth
Manage capacity, performance gaps, and succession planning
Strengthen Systems, Tools & Automation
Build and maintain dashboards, MIS reporting, and executive views
Automate workflows and reduce manual dependencies
Leverage tools such as Power BI, Excel, SharePoint, Monday.com, and Copilot
Ensure data integrity across systems including Salesforce, VMS, and financial platforms
Oversee Logistics & Asset Management
Manage travel, events, and leadership logistics with cost and policy discipline
Oversee software, license, and asset lifecycle including procurement and audits
What You Bring
10+ years of experience in Operations, Finance Operations, or Delivery Operations
Strong financial acumen across revenue, cost, margin, AR/AP
Experience managing vendor ecosystems and contract governance
Proven ability to lead multi-functional teams and develop talent
Comfort working with senior stakeholders in high-expectation environments
Strong data and reporting skills; Power BI experience preferred
Experience driving process improvement, automation, or operational transformation
If you have a track record of driving operational rigor, financial accuracy, and team performance, we’d like to hear from you. Apply now to be considered.
As published by recruitee
Full name, Email, CV, Cover letter, Phone
- This is a full-time, on-site role based in our Noida office. Remote or hybrid work is not available. Are you currently located in Noida or willing and able to work from our Noida office full time? yes / no
- Where are you currently located?
- What motivated you to apply for this position, and how does it fit with your career goals? written answer
- What exact financial metrics have you directly owned (e.g., revenue, margin, AR/AP, utilization)? Please list them and describe how you tracked and enforced accuracy on a weekly or monthly basis. written answer
- Walk us through your role in the revenue cycle. Where did errors or leakage typically occur, and what did you personally implement to prevent them? written answer
- How many vendors did you actively manage, and what was the approximate monthly spend? What specific actions did you take to control costs, enforce SLAs, or improve vendor performance? written answer
- What are 2 -3 reports or dashboards you owned that leadership relied on? What decisions were made based on your reporting, and how did you ensure the data was trusted? written answer
- Describe one broken operational or financial process you fixed. What was happening before, what did you change, and what measurable result did you achieve (time saved, error reduction, cost impact, etc.)? written answer
- How many people have you directly managed, and across what functions? Give a specific example of how you handled underperformance or lack of accountability. written answer
- Which tools have you personally used hands-on (not just reviewed outputs from), such as Excel, Power BI, Salesforce, Monday.com, or Business Central? For each, describe one specific workflow, dashboard, or automation you built or improved, and the measurable outcome. written answer
- What is your current CTC (in INR)?
- What is your expected CTC (in INR) for this role?
- What is your current notice period?
- Is this notice period negotiable? yes / no
- Please feel free to share a 2-minute video to introduce yourself and why you are interested in and qualified for this role. optional