Operations Manager
Posted Updated
Summary/Objective
Provide leadership and management for all departments in the branch to achieve the goals established by our mission statement, core values, strategic intent, and financial plans. Work closely with the branch manager and sales leadership to meet overall branch objectives.
Key Results Expected:
- Promote the company’s Safety Program, Mission Statement and Core Values
- Provide leadership to branch dept managers including service, construction, parts and administration
- Meet or exceed all branch financials goals, objectives and budgets established by the company for each department managed
- Support department managers to recruit, hire and train team members to successfully manage the branch operations
- Monitor, manage and analyze the branch departments to ensure efficiency, fiscal responsibility in regards to inventory and purchasing all while delivering the highest level of customer satisfaction
- Develop and maintain effective customer communications
- Develop and maintain on-going training program