Operations Manager III

Position: Senior Fraud Operations Specialist Location: Cupertino, California Duration: Contract Job ID: 171030 Job Overview: As a Senior Operations Specialist, candidate will lead initiatives aimed at enhancing customer support processes with cross-functional teams (including client’s contact centers) and managing high-priority escalations that standard processes struggle to resolve. This includes collaborating closely with cross-functional teams to detect, mitigate, and prevent fraud and scam …