Operations Manager in Portland

Job DescriptionJob Description

Schedule: Mon–Fri, 7:00 AM–5:00 PM (flexibility required)
Department: Leadership | Reports to: General Manager

About the Role

We’re seeking a seasoned Operations Manager to lead daily field execution for HVAC installation, service, and maintenance projects across residential and commercial departments. This role is a key member of the leadership team and a true business partner to operations and department leaders—mentoring field teams, implementing best practices, and collaborating across the company to ensure efficiency, profitability, and customer satisfaction.

What You’ll Do

• Oversee daily operations of HVAC installation, service, and maintenance teams

• Develop and implement Standard Operating Procedures (SOPs) to drive efficiency, safety, and quality

• Coordinate schedules, permitting, inspections, and material delivery to ensure project success

• Manage labor budgets, job costing, and field productivity

• Hire, train, and evaluate field staff, fostering accountability and career development

• Conduct jobsite inspections and quality checks, resolving escalated technical or customer issues

• Partner with leadership and internal teams to improve processes, optimize workflows, and support strategic initiatives

What We’re Looking For

• 5+ years of experience in HVAC operations, installation, or service leadership

• Strong understanding of residential and commercial HVAC project cycles

• Proven ability to lead field teams and drive performance improvements

• Excellent communication, organizational, and problem-solving skills

• Proficient in Microsoft Office and field management tools (e.g., ServiceTitan)

:

• 8+ years in HVAC or skilled trades field management

• Multi-location or regional operations experience

• Job costing and labor budgeting expertise

• OSHA-10 or OSHA-30 certification

• Experience with permitting, inspections, and builder compliance

What We Offer

• Employer-paid medical insurance

• Employer-paid short-term & long-term and life insurance

• Monthly employer contribution to HSA

• Paid time off

• 6 paid holidays

• 8 paid hours annually for community service

• 401(k) with employer match

Our Vision

We improve lives through ideal indoor environments.

Our Mission

Our team is driven to provide extraordinary experiences and create life-improving indoor environments.

Our Values

Integrity: We do the right thing—always.

Respect: We value people, time, and trust.

Compassion: We care deeply and lead with positivity.

Sustainability: We think long-term and build lasting solutions.