Operations Manager - Intermodal
MEDLOG Operations Manager - Intermodal
Join a Global Leader in Transport & Logistics - MEDLOG USA
At Pacific Green Trucking/MEDLOG USA, we don’t just move goods — we move industries forward. As one of the fastest-growing logistics providers globally, we offer innovative, sustainable, and customer-focused solutions across the supply chain. Our strength lies in our people: a diverse, dedicated team committed to excellence, safety, and continuous improvement.
At Pacific Green Trucking/MEDLOG USA, we don’t just move goods — we move industries forward. As one of the fastest-growing logistics providers globally, we offer innovative, sustainable, and customer-focused solutions across the supply chain. Our strength lies in our people: a diverse, dedicated team committed to excellence, safety, and continuous improvement.
We believe in empowering our employees with opportunities for growth, collaboration, and impact. Whether you're on the road, in the yard, or behind the scenes, your work drives global trade and connects communities.
Be part of a company that values integrity, innovation, and inclusion. Be part of MEDLOG.
The Operations Manager will be the lead operations position and is responsible for providing contingency backup for all positions and being the primary trainer for the team. This position requires excellent communication skills and desire to consistently achieve a high level of service, data accuracy, productivity, and operational excellence.
Responsibilities:
- Facilities training for operations team members to include new hires, team cross-training, inter-departmental training, and other training as required
- Maintains SOPs for all customers and functions within the team
- Provides direct support and problem resolution to the team on day-to-day issues involving service, expense, and data integrity
- Assists Terminal Manager in controlling all operations-related costs by daily reviewing any pertinent operations finance reports and dashboards to minimize cost exposure to customers, carriers, and the company
- Support other departments in resolving operations-related issues to include payables, receivables, collections
- Monitor and analyze operational performance metrics
- Manage relationships with customers and vendors
- Acts as primary backup covering vacancies for all positions on assigned team
- Ensure compliance with all safety regulations
- Manage office time off/vacation schedules
- Monitor container arrivals, releases and last free days
- Assist Field Safety on expirations and with orientations
- Communicate with contractor applicants and provide them with necessary information
Qualifications:
- 5+ years’ experience in intermodal transportation; management experience preferred
- Bachelor’s degree in Transportation, or Business preferred
- Knowledge of DOT regulations and safety requirements
- Excellent written and verbal communication skills
- Intermediate to advanced proficiency in Microsoft Excel
- Team-player mindset and willingness to collaborate
- Accountable to company core values: Customer and Contractor Focused, Innovative, Relationship Builder, Accountable, Purposeful Communicator and Exceeds Expectations
Benefits:
- Paid Vacation & Sick Time
- Paid Holidays
- Kaiser Insurance
- Calsavers Retirement Savings Program
Work Authorization:
- Authorization to work in the U.S.