Operations Manager
Posted
- Oversee the facilities management
for a portfolio of 6 x Shopping Centres (5 Centres in Sydney + 1 Centre in
Cameron Park in Regional NSW) (travel allowance available).
- Leadership opportunity to manage
and develop a Facilities Coordinator.
- This role will help you build
strong stakeholder relationships working directly with retailers, contractors
and clients.
Who we’re looking for?
- An experienced Facilities Manager (or
experienced Facilities Coordinator looking for a step up) with strong hands-on
involvement across multi-site retail or commercial assets.
- Someone confident managing hard
services, PPM programs, contractor performance and day to day operational
issues.
- A practical operator with solid
trade awareness and the ability to complete on the shopping centre inspections,
- Demonstrated end‑to‑end Capex
project experience, including submissions, budget preparation, and financial
accountability.
- Someone proactive, self-directed
and comfortable working across (and travelling to) multiple shopping centres,
including Cameron Park (allowance available).
The role
This is a hands on, site-based role responsible for the day-to-day operations
and presentation of a 6 x shopping centres across Sydney & Regional NSW.
You’ll manage a facilities coordinator along with hard services, maintenance,
compliance and contractor performance to ensure each shopping centre remains
safe, efficient and ready for trade every day.
Key Responsibilities
- Manage planned, proactive and
reactive maintenance activities looking for improvement opportunities &
efficiencies within the shopping centres
- Coordinating contractors and
ensuring works are completed to quality, safety and compliance requirements.
- Meet with contractors such as
cleaning, security to ensure compliance with KPIs & Work within allocated
operational budgets
- Complete regular inspections,
building walks and risk assessments, addressing issues promptly and escalating
to trades for more complex repairs and put together capital expense proposals
- Maintain all compliance and
essential services documentation, ensuring certifications are current and
support operational readiness for trade.
- Support tenancy delivery
activities, coordinating access and ensuring retailer fit outs meet compliance
and centre requirements.
About Knight Frank
Knight Frank Australia is part of the world’s largest privately owned property
consultancy. We specialise in transactional and advisory services, covering the
acquisition, sale, leasing, and management of commercial properties from office
buildings and retail spaces to industrial assets.
What’s in it for you?
- Flexible leave options – Enjoy
two additional weeks of leave, two wellness days each year and the day off on
your birthday!
- Career growth & recognition – Access
to mentorship, leadership programs, and ongoing development & recognition
- Lifestyle perks – Enjoy
discounts and rewards through our employee reward platform, The Vault.
- Inclusive & community-focused
culture – Proud winners of Property Council of Australia Award for
Innovation & Excellence Award for Diversity, Equity & Inclusion!
- Innovative technology & tools – Work
with cutting-edge property platforms and tools.
Important to know
- You must have valid Australian
working rights to be considered
- A police check is required for
successful candidates.
- We use AI tools to assist with
hiring, but people make the final decisions
- We are currently NOT accepting
candidates via an agency, we have PSA's in place.