Operations Manager
Posted
About the Role
LUNA Heritage Ltd is seeking an experienced Operations Manager to oversee daily operations at its hospitality destination, coordinate teams, maintain service standards, and improve operational efficiency.
Key Responsibilities
- Oversee daily operations and coordinate departmental teams.
- Maintain service standards and improve operational efficiency.
- Monitor inventory, POS systems, and financial controls.
- Prepare operational reports and resolve day-to-day issues.
- Ensure departments function effectively and deliver excellent customer service.
Requirements
- HND or Bachelor's degree in Hospitality, Business Administration, Management, or a related field.
- Proven operations-management experience, preferably in hospitality, restaurants, lounges, hotels, or entertainment.
- Strong leadership and people-management skills.
- Knowledge of POS systems, inventory management, and financial controls.
- Excellent reporting, problem-solving, and decision-making skills.
- Willingness to work evenings, weekends, and peak hospitality periods.
How to Apply
📧 Apply via: lunaheritageltd@gmail.com
Email subject: OPERATIONS MANAGER