Operations Manager

City/State:

Bronx, New York

Grant Funded:

No

Department:

Hutch - Operations

Work Shift:

Day

Work Days:

MON-FRI

Scheduled Hours:

8:30 AM-5 PM

Scheduled Daily Hours:

7.5 HOURS

Pay Range:

$63,424.77-$79,280.96

SUMMARY OF POSITION:

Patients gain immediate access to high-quality ambulatory surgery and subspecialty care in a convenient location off the Hutchinson River Parkway. The Hutchinson Campus is home to multiple specialties and services under one roof—and often on the same floor—which allows for greater physician collaboration, easier referrals, and joint consultations and shorter wait times.

Responsibilities include supervision/direction of scheduling, registration/verification, data collection and front end processing (cash collection) of all patients. Resolve all operational issues and complaints to promote patient satisfaction. Supervision of all patient registration includes: collection of demographic data and insurance information; cash collection and deposit preparation, including the coordination of payment arrangements and patient deferral policies for self-pay patients; data entry into clinical and billing systems; act as a patient advocate for patient concerns/waiting times.

**This is a floater posiition will cover vacations and may rotate to multiple clinical practices based on operational needs.**

EDUCATION AND REQUIREMENTS:

High School or GED is required.

Associate's degree is prefered, coupled with five (5) years work experience High administrative management skills specific to ambulatory, hospital, health care setting and/or a health care regulatory agency.

Experience managing a fast-paced, high volume practice is highly desirable.

Strong written and verbal communication skills

Demonstrated skill in working with and building high performing teams.

Demonstrated experience in project management.

Strong performance management and interpersonal skills

Proficient in EPIC, Microsoft Office Outlook, Word, PowerPoint and Excel applications.

Skilled in data analysis and development of comprehensive reports.

Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.