Operations Manager

We are seeking an experienced Operations Manager to lead warehouse and fulfillment operations while driving productivity, safety, and customer satisfaction.

Key Responsibilities

• Oversee daily warehouse, fulfillment, and transportation operations.
• Manage labor, staffing, productivity, and operational costs.
• Lead employee relations, including hiring, coaching, performance management, and training.
• Monitor KPIs and implement process improvements to increase efficiency and service levels.
• Ensure compliance with OSHA, safety regulations, and company policies.
• Maintain WMS accuracy, inventory control, and operational reporting.
• Partner with customers and internal teams to resolve issues and improve service.
• Manage labor, staffing, productivity, and operational costs.
• Lead employee relations, including hiring, coaching, performance management, and training.
• Analyze KPIs and implement continuous improvement initiatives to increase efficiency and profitability.
• Ensure compliance with OSHA, safety regulations, and company policies.
• Maintain WMS accuracy, inventory control, and operational reporting.
• Partner with customers and internal teams to resolve issues and improve service.