Operations Manager

Position Summary

The Operations Manager is responsible for the safe, reliable, compliant, and cost-effective operation and maintenance of natural gas pipeline, compression, and related facilities within an assigned operating area. This position provides leadership and oversight for daily field operations, maintenance activities, employee performance, safety, regulatory compliance, asset reliability, financial performance, emergency response, and project execution.

The Operations Manager leads frontline operational teams, establishes area priorities and performance expectations, and works closely with other departments, customers, contractors, and regulatory agencies to ensure the prudent operation and maintenance of Company assets.

Essential Duties & Responsibilities

• Provide overall leadership and management of daily pipeline, compression, and facility operations within the assigned operating area.
• Ensure safe, reliable, efficient, and compliant operation and maintenance of Company assets.
• Provide visible safety leadership and promote a strong culture of employee, contractor, and asset safety.
• Ensure compliance with Company safety policies, procedures, training requirements, and applicable regulatory standards.
• Develop, implement, and monitor the Area Safety Action Plan and other safety improvement initiatives.
• Coordinate emergency preparedness, emergency response activities, drills, and operational response efforts.
• Lead, coach, and develop Operations Supervisors and other assigned personnel.
• Manage employee performance, including establishing performance goals, conducting performance reviews, providing coaching and development, and addressing disciplinary matters when necessary.
• Participate in hiring, promotions, compensation recommendations, succession planning, and workforce development for assigned personnel.
• Monitor employee workloads, staffing levels, and work assignments and adjust priorities, schedules, and resources to ensure work is completed safely and efficiently.
• Develop short- and long-range operational plans, goals, and objectives for the assigned area.
• Manage Operations and Maintenance (O&M) and Sustaining Capital expenditures, including annual budget preparation, cost control, forecasting, variance analysis, and management of emergent costs.
• Monitor operating expenses and identify opportunities to improve efficiency, reliability, and cost performance.
• Oversee preventive and corrective maintenance activities to support pipeline, compression, and facility reliability.
• Monitor asset condition and operational performance and develop corrective action plans when performance or reliability concerns are identified.
• Oversee inspections of pipeline, station, compression, and related facilities to ensure compliance with maintenance, housekeeping, environmental, regulatory, and safety requirements.
• Ensure compliance with all applicable local, state, and federal regulations governing pipeline and facility operations.
• Support regulatory inspections, audits, documentation requirements, investigations, and corrective actions.
• Manage operational and maintenance projects within the assigned area, including scope development, scheduling, resource allocation, contractor coordination, and execution.
• Oversee third-party contractors performing work on Company property or within Company rights-of-way to ensure Company assets and interests are protected.
• Review proposed third-party activities and agreements affecting Company facilities, including foreign crossings, leases, roadway or highway expansions, construction activities, and other right-of-way encroachments.
• Coordinate with Damage Prevention, Land, Engineering, Safety, Measurement, Commercial, and other departments regarding activities affecting Company facilities and operations.
• Establish work plans, priorities, staffing assignments, and resource allocations necessary to accomplish operational goals.
• Identify operational issues, evaluate root causes, gather relevant information, and develop and implement appropriate corrective actions.
• Make timely and informed operational decisions using Company policies, procedures, technical expertise, available data, and input from appropriate subject matter experts.
• Establish and maintain effective working relationships with employees, management, customers, landowners, vendors, contractors, governmental agencies, and regulatory authorities.
• Communicate operational, technical, financial, safety, and regulatory information clearly and effectively to appropriate stakeholders.
• Promote accountability, collaboration, professionalism, and adherence to Company policies and core values.
• Support continuous improvement initiatives related to safety, reliability, productivity, cost management, and operational performance.
• Participate in after-hours operational support and emergency response as required.
• Perform other duties as assigned.

Benefits:

• Potential annual performance bonus based on company and individual performance

• 401(k) with 5% company contribution

• Medical, dental, vision, life, short-term disability, and long-term disability insurance

Disclaimer:

The information contained in this job description is intended to describe the general nature and level of work performed by employees in this role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required of employees assigned to this position.