Operations Manager
1. Operations and Project Management
Oversee daily operational activities, including maintenance, repair, replacement, and improvement works.
Plan and coordinate preventive and corrective maintenance activities to minimise operational disruptions.
Monitor project progress, work schedules, budgets, and resource allocation to ensure timely completion.
Review variation orders, additional works, and contractor claims where applicable.
Coordinate with clients, building management, internal departments, and other stakeholders to ensure smooth project execution.
2. Facilities and Site Management
Ensure that facilities, building systems, equipment, and common areas are properly maintained.
Conduct regular site inspections and operational audits to identify defects, risks, and areas for improvement.
Follow up on service requests, faults, feedback, complaints, and outstanding maintenance issues.
Ensure all works are completed satisfactorily and that defects are rectified within the agreed timeframe.
3. Workplace Safety and Regulatory Compliance
Ensure contractors comply with applicable workplace safety requirements, statutory regulations, permits, and company procedures.
Monitor site safety practices and ensure appropriate safety documentation is in place before work commences.
Coordinate safety inspections, audits, incident reporting, and corrective actions where required.
Maintain proper documentation, including inspection reports, maintenance records, permits, and contractor performance reports.
4. Budget and Cost Control
Monitor operational expenditure, maintenance costs, and project budgets.
Evaluate contractor quotations and recommend cost-effective solutions without compromising quality or safety.
Track work orders, invoices, variation claims, and project expenditure.
Identify opportunities to improve operational efficiency, optimise resources, and reduce unnecessary costs.
5. Stakeholder and Team Management
Supervise operations personnel and coordinate manpower deployment where applicable.
Liaise with clients, consultants, vendors, contractors, and relevant authorities on operational matters.
Provide regular updates on project progress, operational performance, and outstanding issues.
Prepare management reports and recommend improvements to operational processes and service delivery.
Job requirements
Diploma or Degree in Facilities Management, Building Services, Engineering, Construction Management, or a related discipline.
At least 5 years of relevant experience in operations, facilities management, building maintenance, construction, or contractor management.