Operations Manager

Operations Manager position is to perform day to day operational management for all phases of Tel Tech Networks, Outside Plant, Premise Cabling, Security, Network, DAS, 802.11 Wireless, A/V and Miscellaneous Projects. This includes Customer interactions, sales, including bid preparation, estimating job costs, communicating with clients/contractors, coordinating workers, material and equipment, ensuring that specifications are being followed and work is proceeding on schedule and within budget and done in safe fashion.

The Operations Manager reports to the company owners and works closely with office manager, office staff and warehouse staff. The Operations Manager overseas the: account managers, project managers, and lead technicians to complete projects within budgets, hours, maintain profitability, invoice on time and collections of debt.

General Duties:

Communicate and work with owners to provide the same Tel Tech Networks service and quality. Represent the company in a professional manor with customers, vendors, manufactures and employees.

To be able to perform customer sales, evaluate incoming bid invites, RFPs & RFQs. To complete estimating, material take-offs, develop bill of materials for projects, job costing, and work with estimating department, present submittals and to review and submit final bid packages.

Develop cost-effective plans and schedules for completion of projects, following a logical pattern for utilization of resources and periodic review of job costs.

Perform proper administration of construction contracts and obtaining all necessary permits and licenses.

Requisitions supplies and materials to complete projects

Maintain optimal customer satisfaction.

Responsibilities:

Be the point person of all project administration, project planning, and review of architectural & engineering drawings to ensure that all specifications and regulations are being followed. Review job specs to determine appropriate construction methods. Track & control construction schedules and associated costs to achieve completion of project within time and monies allocated.

Build company moral, work with employees in a positive manor and create an enthusiasm in work force.

Manages customer/contractor expectations, communicate project plans and timelines. Manages changes to projects that necessitate additional costs and communicates those cost to the customer/contractor.

Manage financial aspects of projects (progress billing, rental equipment, change orders, etc.) to protect company's Interest and maintain good client relationships. Ensure project documents are complete, current and stored appropriately.

Minimizes company exposure and risk on projects in safety and professionalism

Select subcontractors working on various phases of a project if required

Knowledge and understanding of government codes, permits, standards, requirements and taxes

Qualifications/Requirements

• Minimum 10 years’ experience in project management, employee supervision, or estimating in commercial construction.
• Experience of the US in telecommunication / security or wireless fields
• High School diploma required, college degree in construction preferred
• Knowledge and understanding in reading construction drawings/blueprints
• Experience in project management during construction, holding meetings and documenting construction proceedings
• Ability to manage time effectively and handle multiple projects concurrently and respond to rapidly changing priorities
• Basic understanding of construction contracts, insurance requirements/issues, permitting issues and project
• Scheduling multiple people and/or crews
• Proficiency and familiarity with computers and software programs including: Word, Excel, PowerPoint, Project, CAD, Visio, and Sage
• Ability to effectively communicate with customers/contractors and ensure high levels of satisfaction
• A Personal commitment to a safe working environment for employees
• Flexible during times of change and willingness to do whatever it takes to accomplish an objective within company policies and safety standards
• Ability to document and report job progress clearly both in writing and verbally
• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
• Excellent reasoning and negotiating skills
• Be a team player with excellent interpersonal skills and a professional attitude

Work Conditions

When your shift starts, be prepared to start at time not just show-up at site

Turn in your timesheet work order daily

Overtime may be required to meet project deadlines

Sitting for extended periods of time

Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects.

Constant use of both hands and arms in reaching/handling/grasping while working, using phone, notepad, writing reports, and other administrative tasks.

Be able to participate in training sessions, presentations, and meetings.

Travel may be required for the purpose of meeting with clients, stakeholders, or off-site personnel/management.

Ability to work in a stressful environment

Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers; includes hand eye coordination.

Constant mental alertness and attention to detail required while setting priorities and following up on assignments.