Operations Manager Trainee - Sales & Leadership
Description
- Company car
- Health insurance
- Paid time off
- Training & development
Operations Manager Trainee – Sales & Leadership
📍 Portland, Maine | Serving Maine & New Hampshire
💵 $80,000–$120,000 +per year in total earning potential
- 💵 Competitive Compensation: $80,000–$120,000 + annual earning potential, depending on experience and performance
- 🛠 Hands-On Industry Training: Learn garage door services, our sales process, and field operations.
- 🚗 Company Vehicle, Tools & Fuel Card: We equip you for success.
- 🎯 Make an Impact: Help build a territory, develop a strong team, and drive business growth.
- 🚀 Career Development: Grow your leadership skills with ongoing training and support.
- 🏥 Medical Benefits
- 📅 Paid Time Off & Paid Holidays
- 🎁 Employee Referral Bonus Program
- Lead garage door service and installation teams to ensure quality, safety, efficiency, and customer satisfaction.
- Oversee daily territory operations, including sales, scheduling, dispatch coordination, inventory, and fleet readiness.
- Coach technicians on in-home sales, identifying customer needs, presenting service options, and recommending appropriate repairs and upgrades.
- Monitor sales goals, close rates, job profitability, team productivity, and customer satisfaction.
- Partner with HR to interview, hire, onboard, and evaluate team members.
- Provide ongoing coaching to strengthen team performance, accountability, and customer service.
- Learn garage door products, repair procedures, and installation processes through hands-on field training.
- Oversee parts, tools, and equipment to keep technicians prepared for each job.
- Resolve customer concerns and coordinate timely responses to service issues.
- Collaborate with leadership on performance reports, business goals, and territory growth.
- Promote safe work practices and compliance with applicable requirements and company policies.
- Travel throughout the assigned territory and support scheduling needs, including weekends as needed.
- At least 2 years of management or supervisory experience, including leading and coaching a team.
- Strong leadership, communication, organization, and problem-solving skills.
- A sales-driven mindset and the ability to motivate a team to achieve results.
- A hands-on approach and willingness to learn garage door service and installation.
- A commitment to accountability, quality workmanship, and customer satisfaction.
- Garage door repair or installation.
- Home improvement or in-home sales.
- Managing technicians, installers, or field service teams.
- Branch, territory, or home services management.
- Scheduling, inventory management, or daily operations.
