Operations Manager

Wunderlich-Malec Services Electrical Testing Group has an Operations Manager opportunity available. This person oversees the day-to-day operations of the Electrical Testing Group (ETG) located in the southern New England region including but not limited to business development, recruiting, scheduling, project execution, quality control, and safety. Implement ETG standards for testing, engineering, commissioning, and documentation (apparatus, relays, SCADA, automation, and IEC 61850 systems). Oversee resource allocation, cost management, and P&L performance targets in alignment with ETG’s growth phase milestones.

Major Responsibilities This position requires the Operations Manager to ensure and lead the success of their region in collaboration with the overall New England ETG. Responsibilities include:

• Report to BU36 Operations Manager and responsible for operations of the BU
• Recruit, mentor, and develop a team of field engineers and technicians to support regional engineering, testing, and commissioning projects
• Foster a culture of accountability, collaboration, and technical excellence consistent with ETG national standards
• Serve as the local point of contact for utility, industrial, generation, and renewable energy clients. Drives business development and revenue growth year-over-year with these clients as well as new customers and opportunities
• Ensure all projects meet client expectations, schedule, and technical specifications
• Responsible for the development of proposals, project budgets, execution plans, work breakdown structures, and schedules
• Drive efficiency through standardized templates, documentation, and reporting processes
• Collaborate closely with other operations leaders to share resources, lessons learned, and best practices
• Supports development and execution of the short-to-long term strategic plan, including the revenue and profit goals on a Quarterly and Yearly basis
• Develop and enhance the positive culture of the BU and ensure proper operations and safety of the team
• Operate within ETG’s EOS (Entrepreneurial Operating System) framework and ensure proper use at the ETG and Business Unit Level: L10 Meetings, Core Values, V/TO, Scorecards, IDS, Quarterly Conversations, Rocks, Quarterly/Annual Meetings, etc.
• Manage BU staffing changes (hiring, disciplinary action, terminations) in collaboration with Leadership and Human Resources
• Track and review staff performance and responsible for the on-time completion of annual performance assessments

Ideal Candidate Qualifications

• Proven knowledge and ability in leading a team in executing testing and commissioning projects at utility substations, industrial, and power plant environments
• Proven ability to supervise, motivate, mentor, and optimize in a collaborative, team-oriented environment
• Goal oriented and focused
• Strong drive, energy, enthusiasm, and proactive style
• Entrepreneurial mindset with the ability to build structure in a startup environment
• Experience managing technical projects of various sizes
• Experience in business development
• Willingness to travel regionally as the new region scales
• Strong leadership and willingness to support and grow team members
• Ability to allocate resources to projects at all times and during critical junctures based on experience and existing skill sets to ensure successful execution
• Excellent communication (written and oral) & interpersonal skills
• Excellent negotiation, influence, mediation & conflict management skills
• Proven ability with problem solving and decision making
• Strong organizational, multi-tasking, & time-management skills
• Strong budget management and financial reporting skills
• Strong proposal development and estimating capabilities to accurately reflect project requirements, costs, and clear delineating scope of work
• Demonstrate safety consciousness when supporting teams and the unique situations encountered at these diverse work sites
• Develops and maintains strong working relationships with customers, and strong understanding of customer needs, preferences, time and financial constraints

Job Requirements

Education A Bachelor’s degree in engineering (electrical, mechanical or engineering technology) from an accredited institution is preferred.

Experience A minimum of 8-20+ years of experience in power systems testing, commissioning, engineering and/or related operations (utility, industrial, or EPC environment) including both technical and supervisory responsibilities. Strong leadership and client relation skills required. Experience should include:

• Proven leadership experience — managing teams, budgets, and client relationships
• Strong technical understanding of protective relaying, SCADA/automation systems, and commissioning processes
• Experience with and understanding protection and control schemes and implementation
• Experience utilizing relay test sets with various relay vendors including SEL, GE, Beckwith, ABB, Basler, etc. and various manufacturers of electromechanical relays
• Experience developing relay programs including relay settings, SCADA and communication protocols (ex. IEC 61850)
• Designing protection and control drawing packages including but not limited to One-Line, Three-Line, Schematic, Wiring Diagrams and Front View drawings
• Experience testing circuit breakers, transformers, circuit switchers, MOABS, CTs, PTs, batteries and chargers, transfer switches, line tuners, wave traps, carrier relays, etc.
• Experience with equipment isolation/restoration and complex cutovers to mitigate inadvertent operations
• Experience with SCADA, RTU, and DFR systems

Travel Ability to travel a minimum of 15%.

Driver’s License Must possess and maintain a valid and unrestricted driver’s license.

Physical Demands of Position Seeing, color perception, hearing, listening, clear speech, dexterity in hands, driving, lifting, climbing, ability to mount and dismount equipment, pushing, and pulling, warm and cold temperature conditions, sun exposure, moisture, potential exposure to hazardous materials and electrical voltages.

Working Conditions Standard office work, work-from-home, and in the field leadership: On site environment could require work in various temperature conditions; in and/or around moisture, on slippery and/or uneven surfaces, in confined spaces, and at heights; will require frequent standing, driving a 4-wheel drive vehicle, and occasional bending, squatting, climbing, twisting, balancing, and reaching; will have exposure to noise, vibrations and chemicals. May require irregular or extended hours, subject to being on call and travel for project completion.

*Job Descriptions are not exhaustive lists of all skills, responsibilities, or efforts associated with a job. They reflect principal job elements essential for performing the job and evaluating performance.

Wunderlich-Malec is proud to offer a comprehensive employee-owner benefit package. Full-time employees may be eligible for the following benefits: Medical • Dental • Vision • Basic and Supplemental Life and AD&D • Long Term Disability • Voluntary Short Term Disability • Healthcare & Dependent Care Flexible Spending Accounts • Health Savings Account • Paid Time Off (PTO) • Paid Holidays • Tuition Reimbursement • Referral Bonus Program • 401(k)/Profit Sharing • 100% ESOP (Employee Stock Ownership Plan) • Employee Assistance Program • Will Preparation Resources • Worldwide Travel Assistance