About the Role
NN Rent A Car is looking for a motivated, responsible, and customer-focused male candidate to join our team in Antelias.
This full-time position combines customer service, reservations, daily rental operations, sales, and business development. It is suitable for someone who enjoys working with customers, solving problems, converting inquiries into bookings, and contributing directly to business growth.
We are looking for someone who wants to build a stable, long-term career with the company and take genuine ownership of their responsibilities.
Main Responsibilities
• Handle customer inquiries, quotations, reservations, and bookings.
• Coordinate daily rental operations and vehicle reservations.
• Communicate professionally with customers, drivers, and colleagues.
• Monitor ongoing rentals and ensure excellent customer service.
• Maintain accurate customer, reservation, and lead information.
• Manage customer information and leads using Zoho CRM.
• Resolve customer concerns quickly and professionally.
• Convert customer inquiries and quotations into confirmed bookings.
• Follow up on pending quotations, reservations, and sales opportunities.
• Build and maintain strong relationships with individual and corporate clients.
• Work toward monthly booking and sales targets.
• Identify opportunities to improve customer retention and repeat business.
• Promote company services, seasonal offers, upgrades, and rental solutions.
• Support business development activities and identify new sales opportunities.
• Prepare accurate operational and sales updates when required.
Work Schedule
• Monday to Friday: 10:00 AM–7:00 PM, onsite.
• Saturday: 8:00 AM–3:00 PM, onsite on a rotational basis.
• Saturday after 3:00 PM and Sunday: Remote rotation according to the assigned schedule.
Training
The selected candidate must complete a mandatory two-week onsite training program covering company procedures, reservations, rental operations, customer service, sales follow-up, Zoho CRM, and internal reporting.
Trial Period
A three-day trial period is required before final employment confirmation.
Who We Are Looking For
The ideal candidate:
• Is committed to building a stable, long-term career.
• Wants to grow professionally with the company.
• Is responsible, reliable, and accountable.
• Has a strong work ethic and a positive attitude.
• Enjoys sales and delivering excellent customer service.
• Is organized, detail-oriented, and proactive.
• Can work under pressure and resolve problems efficiently.
• Takes initiative instead of waiting to be instructed.
• Communicates professionally with customers and colleagues.
• Works effectively both independently and as part of a team.
Requirements
• Male candidate.
• Excellent spoken and written English.
• Arabic communication skills.
• Previous professional sales experience is required.
• Previous experience in customer service, reservations, operations, hospitality, travel, car rental, or a related field is required.
• Strong communication, negotiation, and customer relationship skills.
• Excellent organizational and follow-up abilities.
• Ability to manage several tasks and priorities simultaneously.
• Ability to work independently and take initiative.
• Strong problem-solving skills and the ability to work under pressure.
• Professional appearance and positive attitude.
• Strong attention to detail and commitment to accurate work.
• Familiarity with Zoho CRM or another CRM platform is an advantage.
• Knowledge of reservation or car rental systems is an advantage.
• A valid Lebanese driving licence is an advantage.
• Must be available for the full onsite schedule and weekend rotation.
• Must be available to complete the mandatory two-week onsite training and three-day trial period.