Operations Specialist | Balkans
About the Role
As BYD's Operations Specialist , you will oversee order & planning, logistics, dealer & KA distribution, and operations improvement. You will optimize vehicle inventory, manage end-to-end logistics, enhance customer satisfaction, and lead a local operations team. Join us to drive the future of sustainable transportation.
Key Responsibilities
Order & Planning
Wholesale delivery
Production forecasting (new model launch, phase-out, KA)
Stock management: MOS
Production coordination with global factories
Logistics
Logistics KPIs: lead time, cost per unit
Logistics cost: actual vs budget, competitiveness
Logistics planning: factory- port–compound–transportation
Multi-modal transport network optimization
Carrier &supplier performance management
Distribution to Dealers & KA
CM & Sales alignment
Dealer management: new dealer onboarding, delivery NPS
KA (Key Account) delivery & relationship
Operation Management Improvement
Team management & team building
Operational excellence: IT system,etcs
Process setup
Budget ownership & cost analysis
Requirements
Experience & Education
8+ years in logistics, supply chain, planning, or operations
Bachelor's degree in Logistics, Supply Chain, or related field
Automotive OEM experience preferred
Proven team leadership experience
Skills
Strong Excel, Power BI, and data analysis skills
Interest in Transport Management Systems (TMS)
Experience in demand planning & KPI tracking
Language & Attributes
Fluent local language and English
Chinese is an advantage
Stress-resilient, problem-solving, result-oriented
Strong prioritization and ownership mindset
Other
Valid Class B driving license
Willingness to travel in Germany & Europe
What We Offer
Competitive performance-based remuneration
Department & company-wide team building
Part of Europe's zero-emission transition
Dynamic, international, diverse environment
Career growth within a global EV leader
About BYD
BYD is a global leader in new energy vehicles. Our purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent who shares this mission.