Operations Specialist

You will support crypto and banking transactions, withdrawals, reconciliations, client onboarding, and account administration. You will conduct KYC/AML reviews, support compliance, finance, risk, information-security, and office-management activities, and maintain accurate operational records.

Responsibilities

• Support crypto and banking transactions through on-chain settlement
• Support withdrawal verification
• Prepare crypto, fiat, and assets-under-custody reconciliations and reports
• Resolve account issues with internal teams
• Maintain operational hardware, software, and backup systems
• Support client onboarding and account administration
• Perform KYC/AML due diligence, sanctions checks, and risk checks
• Maintain audit-ready client records
• Open, maintain, and close client accounts
• Monitor client accounts and update risk profiles
• Screen sanctions, PEP, adverse-media, transaction-monitoring, and trade-surveillance alerts
• Execute approved compliance actions and handle Travel Rule data
• Support invoice recording, ledger maintenance, and income review
• Support vendor follow-ups, vendor risk assessments, and governance-document reviews
• Support office management and facility coordination

Requirements

• Bachelor's degree or equivalent, or 1–2 years of operations, banking, or financial-services experience
• Exposure to KYC/AML, reconciliations, or financial operations
• German and English communication skills
• Proficiency with email, spreadsheets, and databases
• Availability for evening and Sunday work
• Availability for a part-time schedule of 20 hours per week plus Sunday shifts
• BitGo must be the primary employer

Benefits

• Free lunches, dinners, and snacks
• Computer equipment
• Workplace furniture