Operations Specialist
Posted Updated
Essential Job Functions
- Coordinate end-to-end international import and export shipments;
- Monitor logistics activities, including pickup, delivery to the HUB, and ensure compliance with customs regulations and company policies;
- Manage freight forwarders, customs brokers, and other logistics service providers through KPIs and Service Level Agreements (SLAs);
- Ensure the timely availability of materials to support customer operations and projects. Seek the most profitable mode of shipment yet meet customer’s requirement for the movement of freight;
- Manage materials under the Repetro regime and other special customs regimes;
- Analyze freight quotations and support logistics cost control and budget management;
- Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.
Other Skills & Abilities
- English proficiency;
- Must have verbal and written communication skills;
- The ability to work in a fast-paced environment;
- Required skills: Planning, time management, collaboration and organization;
- Ability to work well in a team environment, interact with internal and external resources, positive and flexible attitude, and professionalism;
- Knowledge of Microsoft office, especially outlook.
Education And Experience
- Bachelor’s degree in Logistics, International Trade, Business Administration, Supply Chain Management, or a related field;
- Minimum of 5 years of experience in logistics, import/export operations, or a related area;
- Minimum of 3 years of industry experience is preferred;
- Advanced English proficiency, both written and spoken;
- Strong knowledge of import and export documentation, international trade processes, Incoterms, and customs regulations;
- Experience with special customs regimes, including Repetro, Temporary Admission, and Drawback, is highly desirable;
- Strong analytical, communication, and stakeholder management skills;
- Ability to manage multiple priorities in a fast-paced and international environment.