Operations Specialist

Company Overview

foptics is a fast-growing eyewear start-up based in Singapore since 2019, serving over 40,000 customers worldwide. We offer affordable, stylish glasses online and offline with a youthful, energetic, and supportive team focused on changing how people shop for eyewear.

Job Summary

Join foptics as an Operations Specialist to support order processing, lens edging, inventory management, and logistics coordination in a dynamic start-up environment. Training is provided to help you grow your skills and career.

Responsibilities

• Process all customer orders accurately in the lab to meet purchase requirements
• Operate fully automatic edging machines to cut lenses to the correct size and shape
• Manage inventory levels to ensure optimal stock for all stores
• Monitor and troubleshoot in-house operational procedures to maintain smooth workflow
• Coordinate with logistics partners to fulfill orders and meet delivery lead times
• Support online and in-store colleagues with operational tasks as needed
• Clean and maintain edging machines to ensure proper functioning
• Perform additional duties assigned by management

Required competencies and certifications

• Proficient use of Microsoft Excel to manage operational data and inventory
• Fluent communication in English and Mandarin to coordinate with team and partners
• Strong time management skills to meet deadlines and maintain workflow
• Positive learning attitude to adapt and improve in a fast-paced environment
• Attention to detail to ensure accuracy in order processing and machine operation
• Ability to collaborate effectively as a team player

Preferred competencies and qualifications

• Any education level welcomed to apply
• Prior experience in optical trade is a bonus but not required

Other Information

• Work schedule: 5-day work week (days to be determined), 11:30 am to 9:15 pm daily
• Location: foptics HQ, 115A Commonwealth Drive #05-18, Singapore 149596
• Benefits: 14 days annual leave, 14 days medical leave with MC, total 60 days sick leave, off-in-lieu for public holidays
• Performance-based bonuses awarded weekly, monthly, and yearly