Operations Specialist - Hindi Speaking
Description
Join TMGM, a globally renowned multi-asset financial services provider headquartered in Sydney since
2013. We specialize in clearing and broking services, offering clients access to over 12,000 tradeable
products, including Forex, CFDs, equities, and bonds. TMGM is proud to be the Official Partner of Chelsea
Football Club and the Brooklyn Nets in 2025, partnering with iconic global brands to drive innovation and
engagement in both financial and sporting arenas.
About the role
TMGM are looking for an Operations Specialist to support our CFD trading clients across the MENA region. You
will take ownership of client operational matters, work closely with internal teams, and ensure requests are
handled accurately and on time.
Key responsibilities
• Handle client account enquiries, account maintenance, onboarding, and verification requests.
• Coordinate KYC documentation in line with internal procedures.
• Own operational cases through to resolution, working with Compliance, Client Support, Funding, Risk,
Trading, IT, and other teams.
• Review requests, monitor account activity, and escalate unusual or high-risk cases when needed.
• Carry out operational checks, reconciliations, investigations, and internal reporting.
• Investigate discrepancies and system-related exceptions.
• Maintain accurate records and support improvements to workflows and internal controls.
• Assist with ad hoc operational projects and business needs.
Requirements
At least one year of experience in the CFD, Forex, or online trading industry.
• Experience in brokerage operations, trading operations, client operations, back office, or a similar role is
strongly preferred.
• Understanding of account opening, trading-related processes, and operational risk.
• Familiarity with MT4/MT5 and brokerage CRM or back-office systems is an advantage.
• Strong attention to detail, problem-solving skills, and the ability to manage multiple cases independently.
• Clear communication skills and the ability to coordinate across teams.
• Fluency in Hindi and English, both written and spoken.
Benefits
Why TMGM?
• Join an industry leader with global brand partnerships and ambitious growth plans.
• Be part of a dynamic, collaborative, and results-driven team.
• Drive meaningful impact at the intersection of finance and sport.
• Competitive remuneration and professional development opportunities.
As published by workable
First name, Last name, Email, Headline, Phone, Address, Photo, Please provide your legal full name., Please provide your preferred name for work use, Are you currently living in the job location?, Do you require sponsorship for employment visa now or in the future?, Please clarify your current visa status or type of authorization to work in the job location? We want to ensure that we have all the necessary information for our records and to facilitate the employment process smoothly., Are you currently or have you ever been employed at any TMGM group or its subsidiaries?, Do you know anyone currently working at TMGM group or its subsidiaries? If yes, please provide their name(s) and relationship., Are you currently subject to a non-competition or non-solicitation agreement that could impact future employment at TMGM Group?, Please specify your current annual salary details., Please specify your expected annual base salary., When are you able to start?, Do you currently hold, or have you previously held, an account with TMGM, an introducing broker, or any affiliated broker? If yes, please provide details. This information will be used solely to assess potential conflicts of interest in line with our compliance obligations., Voluntary Disclosures :By providing the requested information below, you acknowledge that you have read, understood, and agreed to the terms of the statement. Please note that an electronic signature (e-signature) carries the same legal effect as a handwritten signature., I understand that this application does not constitute an offer of employment. If employed, my employment will be subject to the terms outlined in my employment contract, company policies, and applicable laws., By checking the box below, I acknowledge that TMGM may use the data I have provided in this application to notify me of future job vacancies that may be relevant to my skills and experience. If I prefer not to receive such notifications, I will contact careers@tmgm.com to update my records accordingly., I understand that providing false or misleading information in this application, or any supporting documents, may result in the rejection of my application or, if hired, termination of employment, subject to compliance with relevant employment laws., I verify that all the information provided in this application, including any supporting documents and resumes, is accurate, truthful, and complete to the best of my knowledge., Education, Experience, Summary, Resume, Cover letter, As part of our standard hiring process, we conduct background checks on candidates who receive a job offer. Are you comfortable with undergoing a background check as a condition of employment?, The background check may include verification of your employment history, educational background, and may also include a criminal record check. Do you have any concerns or questions about this process?, We will require your authorization to proceed with a background check. Are you willing to provide the necessary information and consent for us to conduct this check?