Operations Specialist

About the Position: Serves as the Operations Specialist to the Director and to the Deputy Director, Resource Services Washington. As such, incumbent actively participates in the management of the organization and works in close proximity to the Director and to the Deputy Director. Provides advice and recommendation on all matters relative to the coordination, integration and synchronization of Directorate operations, staff actions, events and activities affecting these individuals.

Provides administrative support for the Director and the Deputy Director and subordinate elements

Serves as the lead or alternate for a variety of administrative processes and procedures related to general office operations management.

Administer the internal control program, coordinating information from higher headquarters, and ensuring internal controls are effective.

Serves as the Directorate focal point on all correspondence policies and procedures. This includes analyzing administrative practices, recommending solutions to procedural problems, and serving as the SME on records maintenance and filing systems.

Incumbent prepares written products such as standard operating procedures and written responses to actions regarding administrative topics, assists in the preparation and production of meeting and briefing materials.

Responds to routine and non-technical requests for information such as status of reports, suspense date for matters requiring compliance, and similar information readily available from various sources.