Operations Strategy and Planning Manager (3505)

Purpose:

The Operations Strategy and Planning Manager is responsible for developing and executing operational strategy and planning initiatives that drive process excellence, standardization, scalability, and continuous improvement across Taylor & Martin’s auction locations and operational procedures. This role partners with operational leadership to align strategic priorities with effective, consistent, and sustainable execution.

Duties and Responsibilities:

• Partner with the VP of Auction Operations to develop and execute operational strategies aligned with business objectives.
• Develop and maintain a multi-year Operations roadmap focused on scalability, standardization, and continuous improvement.
• Evaluate operational processes and conduct site assessments to identify opportunities for efficiency and performance improvements.
• Design and implement future-state operating models, standardized procedures, and best practices across auction locations.
• Lead operational excellence initiatives utilizing Lean, Kaizen, Six Sigma, and other continuous improvement methodologies.
• Manage cross-functional and multi-site projects, ensuring effective execution, stakeholder alignment, and measurable results.
• Establish and monitor KPIs and operational performance metrics to track strategic progress and operational effectiveness.
• Collaborate with internal teams and external partners to implement solutions that enhance operational performance and customer experience.
• Provide executive leadership with data-driven recommendations, status updates, risk assessments, and performance reporting.
• Support long-term operational, workforce, technology, and capacity planning initiatives.