Operations Supervisor

As the Operations Supervisor for our Bergen & Passaic County public transit transportation operations, you will be responsible for employee relations and supervision of the 2nd shift (1:00pm-10:00pm) providing guidance and support to drivers and dispatchers and addressing any concerns while ensuring smooth operational flow.

Shift:

• Monday-Friday
• 1:00pm-10:00pm
• Must be flexible to work other days/time or extended hours as needed

Salary from $60,000 (based on experience).

Role and Responsibilities

• Execution of action items, coordinate resources, and communications across all teams
• Analyze charter schedules and itineraries to ensure adequate resources are in place and in compliance with DOT regulations
• Coordinate and manage hotel bookings for drivers, ensuring that accommodations are arranged in accordance with job itineraries and operational needs.
• Ensure that charter buses are inspected for quality and readiness before each assignment.
• Monitor and verify drivers' Hours of Service (HOS) for compliance with DOT regulations, utilizing the Saucon system to track driver work hours.
• Audit load slips and ensure all paperwork is accurate and complete, particularly on busy sail days. Adjust job assignments to reflect audit results.
• Participating in strategic projects and initiatives

Qualifications and Education Requirements

• Ability to manage in a fast paced, high-changing environment, while maintaining a positive attitude
• Solid internal and external customer service skills
• Organized, analytical, and drive for results
• Instinct for process improvement
• Adaptable to varying levels of technology
• Proficient in Excel
• Effective written and verbal communication skills

Preferred Skills

• Experience within the transportation industry a plus
• Bachelor’s degree in Operations, Transportation, Logistics or related field preferred but not required
• Knowledge of DOT, FMSCA, and OSHA regulations

Health Insurance and Benefits Offered Include

• Medical, Dental, Vision, Prescription, and Life insurance
• Supplemental coverages
• 401K plan
• Paid Time Off
• Paid Holidays

Academy is an EEO