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Operations supervisor

Job Description

We are looking for a hands-on Sales Operations Management Assistant to support the daily operations of a minimart. This is an operational role requiring the employee to work on the shop floor, handle physical stock and perform administrative duties.

Key Responsibilities

  • Assist with the daily opening and closing of the minimart
  • Operate the cashier system and handle cash, NETS and electronic payments
  • Receive deliveries and verify goods against invoices and purchase orders
  • Carry, unpack, arrange and replenish cartons of merchandise
  • Monitor inventory levels, expiry dates, damaged goods and stock discrepancies
  • Conduct regular stock counts and prepare inventory reports
  • Update product prices, promotional labels and point-of-sale records
  • Coordinate with suppliers regarding orders, deliveries and shortages
  • Maintain accurate daily sales, cash and operational records
  • Attend promptly to customer enquiries and complaints
  • Maintain cleanliness and proper merchandise presentation
  • Assist with staffing arrangements and supervise operations when required
  • Perform other operational duties assigned by management

Requirements

  • Relevant experience in minimart, supermarket or convenience-store operations
  • Experience handling cashiering, stock receiving and inventory control
  • Able to use Microsoft Excel and prepare basic sales and stock reports
  • Able to carry and move cartons and stand for extended periods
  • Comfortable working in a fast-paced retail environment
  • Able to work independently with minimal supervision
  • Careful when handling cash, stock and confidential business information
  • Willing to work rotating shifts, weekends and public holidays
  • Applicants must be able to perform both physical shop-floor work and administrative duties

Working Conditions

  • Six-day work week
  • Rotating shifts according to operational requirements
  • Weekend and public-holiday work is required
  • Work location may be changed according to the company’s operational needs

Only applicants who are comfortable with the working schedule, physical duties and full scope of responsibilities should apply.

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