Operations Supervisor - Butte

Under the direction of the PneumaCare Associate Director, the County Operations Supervisor provides general supervision over the California Advancing & Innovating Medi-Cal (CalAIM) Enhanced Care Management (ECM) and Community Supports(CS) programs, including supervision of front-line staff, case management oversight, outreach planning, maintaining case management services associated with ECM and CS, and working closely with the MACC Benevolence programs team to coordinate services among mutual clients. This role participates in quality improvement and quality management activities and participates in various collaborative meetings with Program and Operation Managers and other partners.

The Operations Supervisor will be responsible for coordinating and implementing Enhanced Care Management (ECM) and Community Supports Management for a limited caseload; overseeing and implementing provisions of the Enhanced Care Management and CS services; and identification and achievement of Plan goals and objectives with the member that meet their self-identified strengths and health care and psychosocial needs.

The Operations Supervisor is responsible for supervising case management systems in their county, while also collaborating with other referral agencies, managed care plans, public agencies and medical specialties as needed.