Operations Supervisor

Overview

We are Splice. We believe that people with a purpose need a place to be their best. From Seattle-area skyscrapers to the Pacific Northwest’s premier Universities and medical facilities, we design and create insightful spaces with the latest technology, providing our clients an environment that embodies their image and encourages success. Workspace Development is the professional services division of One Workplace, providing FF&E project integration, post-occupancy, and MAC management for some of the most well-known companies in the Seattle area.

Splice is committed to the development of empathetic leaders, diversification of talent, and increased representation at every level of our business. We believe in cultivating a culture of inclusion and are dedicated to building and retaining teams by removing unnecessary barriers to employment and providing opportunities for career growth. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

Position Overview

The operations supervisor ensures customer needs are met by planning, organizing and scheduling installation crews for work according to customer specifications.

Essential Functions

To perform this job successfully, an Operations Supervisor must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Maintains a high level of internal/external customer satisfaction by ensuring that crews meet or exceed customer expectations

• Ensures all projects are completed accurately and on time

• Ensures all furniture is installed per manufacturer guidelines and specifications

• Responsible for field/in-house technical training, coaching, and mentoring

• Recruits, hires, and develops a team of high-performing Installers

• Provide direction and insight during pre-install and project planning meetings

• Partner with Operations Leads to develop and revise filed procedures to ensure field staff adhere to installation policies and procedures consistently

Knowledge, Skills, and Abilities

• Strong mechanical capability-experience in furniture, cabinetry or flooring installation a PLUS

• Solid communication skills to include verbal, written and presentation

• Excellent organizational and time management skills

Education/Experience

• High school diploma or equivalent required

• 3-5+ years of supervisory experience, preferably in warehousing, inventory control, delivery and installation

• Proficient with MS Office suite

Personal Competencies

Self-Development: Actively seeks new ways to grow and be challenged using both formal and informal development channels.

Relationship management and Teamwork: The ability to leverage interpersonal skills to establish rapport and develop relationships as part of a multifunctional team in a fast-paced, collaborative and deadline driven environment.

Employee Benefits:

• 15 days of PTO
• 9 Paid holidays
• Medical/Dental/Vision Insurance
• 401k + Employer Match
• Paid Parental Leave
• Wellness App with reimbursement of up to $500/year
• Profit Sharing

Working Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is typically low to moderate.

If this sounds like the right opportunity for you, we encourage you to apply with your resume today. We look forward to connecting!