Operations Supervisor VitalShred

PURPOSE:

The Operations Supervisor’s responsibilities include but are not limited to implementing

quality concepts throughout the operational processes to make continuous improvements.

supervising records center/vault operations and delivery service; maintaining proper staffing; and

reaching specific operational benchmarks. Ensure truck fleet is safely maintained for drivers.

ESSESNTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Personnel Management – Candidate will be responsible for, in part, hiring job candidates, training new/existing employees, enforcing company policies, and ensuring proper staffing.
• Quality tracking and improvement – Candidate will work with Area Vice President and Director of Operations to improve the Company’s quality program
• Forecast Requirements – Responsible for budget control, budget reporting, and taking corrective actions to maintain fiscal responsibility.
• Facilities/Equipment Maintenance – Responsible for maintaining clean and efficient facilities including vehicle/equipment maintenance. Properly maintain and control the use of currently available rack space and evaluate the need for additional racks.
• Inventory Control – Responsible for daily records center/vault operations. Includes the auditing of daily paperwork, overseeing and reconciling daily vault inventories of critical accounts. Conduct and supervise bay audits.
• Customer Service – Responsible for providing courteous and attentive treatment of all customers’ needs by presenting a professional and positive image when interacting with customers in person and over the phone.