Operations Support Coordinator

The Operations Support Coordinator serves as a key operational resource responsible for executing projects, supporting production infrastructure, managing operational equipment programs, and driving standardization initiatives throughout the facility. This role is focused on improving operational readiness by coordinating equipment installations, maintaining vendor relationships, supporting capital projects, ensuring powered industrial truck compliance, and implementing systems that improve safety, efficiency, and organization.

The successful candidate will be a highly versatile individual capable of working across multiple departments to remove obstacles, coordinate resources, and complete initiatives that support the operation's objectives.

DUTIES AND RESPONSIBILITIES

Production Infrastructure & Equipment Support

• Coordinate and support installation of production and packaging equipment including conveyors, tape sealers, workstations, racks, guarding, and associated production infrastructure.
• Assist with production line redesigns and operational improvement projects.
• Support startup and commissioning activities for new equipment and production systems.
• Coordinate contractors and vendors performing operational project work.
• Ensure completed projects meet operational, safety, and quality expectations.

Powered Equipment Program Ownership

• Serve as the site subject matter expert and designated trainer for powered industrial vehicles.
• Conduct operator certification and recertification training for powered equipment operators.
• Maintain training records and ensure compliance with company policies and regulatory requirements.
• Coordinate preventive maintenance schedules and repairs through external vendors.
• Monitor equipment utilization, condition, and replacement needs.
• Support development of long-term powered equipment replacement strategies and capital expenditure planning.

Vendor Management

• Act as primary site contact for uniform services.
• Coordinate service issues, inventory adjustments, employee additions/removals, and billing concerns.
• Manage vendor relationships associated with powered equipment, operational supplies, and facility support activities.
• Ensure vendors meet service expectations and contractual obligations.

Operational Systems & Standardization

• Develop and maintain consumable KANBAN systems supporting production operations.
• Establish standardized powered equipment parking, charging, and storage locations.
• Create visual management standards to improve organization and workplace efficiency.
• Support workplace organization initiatives utilizing Lean and continuous improvement principles.
• Assist in development and implementation of standard operating procedures and work instructions.

Project Management Support

• Support Director of Plant Operations with planning, coordination, and execution of operational projects.
• Assist in developing project timelines, budgets, and implementation plans.
• Track project milestones and communicate status updates.
• Identify opportunities to improve operational performance, safety, and cost effectiveness.
• Perform additional operational support activities as assigned.

PHYSICAL DEMANDS/ ESSENTIAL JOB FUNCTIONS

• Ability to stand and walk for extended periods throughout a manufacturing environment.
• Ability to lift, push, pull, and carry up to 50 pounds.
• Frequent bending, reaching, climbing, kneeling, and stooping.
• Ability to work around powered industrial equipment and active production lines.
• Ability to safely operate powered industrial vehicles after certification.
• Ability to occasionally work flexible hours to support operational projects and equipment installations.
• MINIMUM REQUIREMENTS & QUALIFICATIONS

Education

• High School Diploma or GED required.
• Associate degree in Technical, Industrial, Manufacturing, Business, or related field preferred.

Experience

• Minimum 5 years of manufacturing, warehouse, operations, maintenance coordination, or project support experience.
• Experience coordinating vendors and external service providers.
• Experience supporting equipment installations, facility improvements, or operational projects preferred.
• Experience operating powered industrial equipment preferred.

Knowledge, Skills & Abilities

• Strong organizational and project coordination skills.
• Ability to manage multiple priorities simultaneously.
• Strong communication and interpersonal skills.
• Proficient with Microsoft Office applications.
• Working knowledge of manufacturing operations and material handling systems.
• Ability to influence and work effectively across all levels of the organization.
• Strong problem-solving and follow-through capabilities.
• Ability to work independently with limited supervision.
• Familiarity with Lean Manufacturing, 5S, visual management, and continuous improvement concepts preferred.