Operations Support Coordinator

The Operations Support Coordinator is a hybrid role on PRM’s corporate team. This position focuses on the management and troubleshooting of internal software systems and technology used across the organization while also providing day-to-day administrative support. The ideal candidate is highly organized, detail-oriented, and comfortable supporting both people and systems in a fast-paced, multi-site environment.

Key Responsibilities

Systems & Technology Support

• Assist with managing and maintaining internal software platforms
• Provide first-level technical support and troubleshooting for common system and software issues
• Coordinate with external IT vendors or internal IT resources as needed
• Help document processes, system workflows, and user guides

Administrative Support

• Manage incoming and outgoing mail and packages
• Coordinate uniform ordering, distribution, and inventory for onsite staff
• Assist with office coordination, vendor communication, and general facilities support
• Provide administrative support to corporate team members as needed
• Maintain organized records, files, and documentation

Employee Onboarding & Support

• Assist with new employee onboarding, including system access setup, documentation, and orientation coordination
• Serve as a point of contact for basic employee questions related to systems, processes, and tools
• Support offboarding tasks such as access removal and equipment return tracking

General Support

• Support corporate initiatives, projects, and process improvements
• Identify opportunities to streamline administrative and system-related workflows
• Maintain confidentiality when handling employee and company information