Operations Support Engineer
Our client, one of Asia-Pacific’s leading organizations is looking for:
Operations Support Engineer
Responsibilities:
- Oversee vendors’ operations and maintenance activities to ensure compliance with contractual, operational, and security requirements.
- Perform administrative and governance functions.
- Monitor patching, vulnerability assessment results, and remediation actions.
- Track and coordinate licence, certificate, and subscription renewals.
- Review system and application logs for security and operational anomalies.
- Monitor EOS/EOL timelines and support lifecycle planning.
- Support system risk assessments and maintain related registers.
- Manage user accounts, access reviews, and account hygiene.
- Review and audit monthly maintenance and performance reports against SLAs/KPIs and operational standards.
- Enforce use of standardised maintenance reports, templates, and documentation.
- Support change management activities, including review, coordination, and tracking of Change Requests.
- Support system decommissioning activities, including data retention, contract closure, and documentation.
Requirements:
- Prior experience in ICT Operations, system support, or L1/L2 operations roles
- Experience with security compliance, and ICT policies and standards
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Interested applicants can also email CV at asmita@nsearchglobal.com (for faster processing, please state the exact job / position title applied “Operations Support Engineer"
Only shortlisted candidates will be notified.
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EA License Number: 10C3636
EA Personnel Name: Chauhan, Asmita
EA Personnel Registration Number: R1980706
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