Operations Support Executive
POSITION
Operations Support Executive
Job Description
· Works with Operations Manager to meet daily and quarterly goals in the GP Clinics and Specialist Clinics
· Assist in the execution of the Clinic operational processes, and infrastructure while looking for opportunities for improvement or revision for all the clinics in the group
· Works on the projects relating to the clinics in the group and provides project updates
· Collaborates with clinic teams to ensure seamless business execution, reinforce positive morale and uphold company values
· Provide administration support and coordination for all clinics in the group. Facilitates transitions and onboarding team as needed
· Tracking and ensuring that SOPs are well implemental in the GP and Specialist Clinic
· Maintain drugs list
· Application of MOH licensing.
· Work closely with various stakeholder such as doctors, nurses, allied health professionals, corporate affairs, facilities management to ensure smooth and efficient processes for patients and staff
· Work with Operations Manager with planning and reporting activities
· Take on projects assigned
· Work with Operations Manager in monitoring and reviewing monthly workload volumes and KPIs and propose improvements in work processes if needed
· Working with appointed service partner(s) in overseeing the daily operations and monitoring their service standards
· Work with Operations Manager in drafting and updating policies & procedures, work instructions and proposals
· Budgeting and resource planning for the department
Job Requirements
· 1 or 2 years of experience as operations/ Healthcare and/or Hospitality sector
· Proactive, independent and able to work in fast paced and results driven environment
· Good with work with people, organized with good written and communication skills
· Highly initiative with strong problem-solving skills
· Must know Clinic Assist (clinic software)
· A team player with practitioner collaboration skills
· Good communications skills
· Able to multi-task, and manage time effectively
Regrets that only shortlisted candidates will be notified